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Lokey Nissan

Clearwater, FL

4.3
6,684 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,684 reviews

February 05, 2021

The first time I went to Lokey Nissan I was extremely impressed. On my last visit not so much. Friendliness was only mediocre and my car care was even worse. Although I only went for an oil change I inqu More

by Cmoji
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Kreisle -Service Advisor Tech: David and Trey
Apr 13, 2021 -

Lokey Nissan responded

I certainly appreciate you taking the time to tell us about your experience. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzw ater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 05, 2021

From the time I was greeted until I left with my purchase, it was the BEST auto buying experience I have had in 40 years. More

by DEBRASKAGGS
Recommend Dealer
Yes
Employees Worked With
Eliu Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Carey
February 05, 2021

The service at Lokey Nissan has always been exceptional. I have purchased four cars at that dealership and every employee that I have come in contact with has been great. Lucas was exceptional today. More

by map0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
February 04, 2021

Paid to have my tires rotated and when I looked the next day I realized that none of them were done. Trying to get my refund was a pain. More

by mwittman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There were many people not listed
Apr 13, 2021 -

Lokey Nissan responded

We're disappointed to hear of the negative experience you had at our location. We never want any of our guests to feel ripped off. Please feel free to reach out to me by email at dfitzwater@lokey.com or directly on my cell at 727.325.0332. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 04, 2021

Great service in n out!! Not sure why else to say here could not be any more happy with services I received while there A+ More

by TTWALLA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Parrish, Wes Wanamaker, Amberlyn Moore, JB Kerns, Wade Morris
February 04, 2021

I dropped off my daughter's car for a oil change and it needed some other work and it was Saturday and she needed to drive back to Tallahassee on Monday and the service department was able to complete all More

by alygirl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlyn Moore
February 03, 2021

Everyone was very courteous. Chuck went out of his way to be sure I was comfortable with the work snd price of repairing my car. More

by smason1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Always a great experience dealing with the service group. 10 years of a relationship and have only had great engagements with the Lokey Team. Sales and Service More

by bduffy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Parrish, Wes Wanamaker, Amberlyn Moore, JB Kerns, Wade Morris
February 03, 2021

I was told my loan was through navy federal only to find out they ran my credit application several times and put me through a loan with a company other than navy and never told me I even asked the finance More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pentney
Apr 13, 2021 -

Lokey Nissan responded

Emily, it's upsetting to hear that you did not receive the top-notch service we strive to provide. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 02, 2021

Phenomenal location. Only issue I had was wrongful charge for a warranty covered service conducted. Raised this and never received call back. Will however return. More

by BAHERN727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliu Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Scott, JB Kerns, Sabrina Kelly, Joshua Farrell, Hector Rodriquez
Apr 13, 2021 -

Lokey Nissan responded

I certainly appreciate you taking the time to tell us about your experience. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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