Lokey Nissan

Deceptive practices and lazy/lack there of communication. My family is high risk for Covid, so my full experience was over the phone/internet up until the vehicle was delivered. I was very upfront with them My family is high risk for Covid, so my full experience was over the phone/internet up until the vehicle was delivered. I was very upfront with them and yet the sales rep treated me like I was not important. They sold me a car without disclosing the windshield was cracked and the damage to the paint on the front of the vehicle that could not be seen through pictures nor at night (which is when THEY chose to deliver it). I have been waiting a month to hear back from the manager about my concerns and still am waiting. I deeply regret doing business with Lokey. I would not refer anyone to shop with Lokey at any dealership they partner with. My experience has made me uncomfortable and uncertain that Lokey will ever treat me with the integrity and dignity that any buyer should deserve. Even though I like the vehicle, I would give the car back if I could. More

Very good treatment .people there are very friendly and explain very well the service they offer.the time the service take is not long and the snacks are good. explain very well the service they offer.the time the service take is not long and the snacks are good. More

I’m BEYOND happy with my experience!!! I worked with David Fitzwater and he was not pushy, very knowledgeable, patient and made sure I was kept updated on the entire process. Bill Carey, the manager wa David Fitzwater and he was not pushy, very knowledgeable, patient and made sure I was kept updated on the entire process. Bill Carey, the manager was equally professional. If I could give them 20 ⭐️’s I would!!!! More

Great bunch of folks at Lokey Nissan. The’re always nice and friendly there. Highly recommend this dealership. Plus my wife love’s her new Kicks! and friendly there. Highly recommend this dealership. Plus my wife love’s her new Kicks! More

Happy with my car repairs overall service was awful to less then good. My first bad experience with Lokey Nissan. No Covid preparedness at sll less then good. My first bad experience with Lokey Nissan. No Covid preparedness at sll More

I bought my Nissan Rogue new from Lokey in 2013. No one has ever done any kind of work on my car except Lokey Nissan. I have always thought that the employees and level of customer service was outstanding has ever done any kind of work on my car except Lokey Nissan. I have always thought that the employees and level of customer service was outstanding. However, I don't think I will be going back any time soon. I made appt for service because the weather stripping or molding around the out side of my windshield was coming off. When I got to the dealership for my appt, the gentleman behind the counter told me "We don't do windshields." Okay.....so in none of the 3 phone calls I made to Lokey to set this up, no one could share that information with me? He even said, "Yeah, I looked at your paperwork and knew we wouldn't be doing anything. Is there anything else you're concerned with?" I answered that yes, I've been hearing a chirping kind of noise from the passenger side and not sure where exactly it was coming from. He raised his eyebrows and looked at me from over top of his eye glasses and responded, "Do you really think that's going to be worth a diagnostic fee?" I will never bring my car back to Lokey. I will find another Nissan dealership that is perhaps interested in my business and does not think about talking to me in some condescending tone, as if I am nothing more than some mere woman. More

Fabulous experience!!! Especially from JP Pentney!! He was great and made sure everything went smooth from start to finish. I will be back!! Thank you so much. was great and made sure everything went smooth from start to finish. I will be back!! Thank you so much. More

Service was quick and comprehensive. Everything was Service was quick and comprehensive. Everything was completed on time. The service agent was very friendly and quick to recognize me as I came up. Service was quick and comprehensive. Everything was completed on time. The service agent was very friendly and quick to recognize me as I came up. More

Very pleased with the service and waiting area. I drive a little over two hours for service, so it has to be worth my time and effort that I invest in making the trip. little over two hours for service, so it has to be worth my time and effort that I invest in making the trip. More

I have bought 4 vehicles from this dealership, 3 vehicles being new. I keep coming back to this dealership particularly to salesperson Eliu for all my vehicle needs. The staff at Lokey is top notch. Friendly being new. I keep coming back to this dealership particularly to salesperson Eliu for all my vehicle needs. The staff at Lokey is top notch. Friendly, professional and friendly. More