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Lokey Nissan

Clearwater, FL

4.3
6,778 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,778 reviews

October 23, 2020

They are all very friendly and I trust Lokey employees. They always did right by me and there prices are fair. I also find the waiting area very clean and I feel safe waiting for my car to be serviced More

by pinnettij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Dealer fee of $899 for the privilege of purchasing a car from you? A dealer Pack fee for service of $1495.00, charged for repairs and service to vehicle, all vehicles. Have to laugh, the vehicle I was sel More

by vwtech_32819
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Eliu Bermudez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Carey
Nov 20, 2020 -

Lokey Nissan responded

VWtech_32819, I'm so sorry you had such a disappointing visit at our dealership. Like most dealers we do have fees associated with our vehicles. However we try to be very upfront about our pricing. We list our fees on our webpage with every vehicle, and separate them out for our guests instead of hiding them in the pricing of our cars. However this is no excuse for our team failing to properly explain our purchase process to you. I would love to hear more about your visit. Please feel free to call me directly on my cell at 865.924.5046 Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

October 22, 2020

Kevin Massey is absolutely THE BEST!!!! He is always smiling, friendly and attentive to all of our needs! He is a pleasure to work with. 5 stars is NOT enough!!!!!! More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

When i ever have a problem with my vehicle Kevin Massey is always there to handle it in a most professional and efficient way. The vehicle is always done on time. More

by JHECKMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Always very kind and accommodating. The service department always goes above and beyond. I have never been disappointed. I have always gotten in and out in a timely manner More

by theresastreasures16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Wanamaker
October 20, 2020

Very good service, they were all very attentive and took care of my car right away. Did not have to wait at all and also had a free car wash. More

by gerswick.jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

I was walking the lot looking for new vehicles and Alex walked up and rescued me from the heat! Alex was AWESOME and very friendly. Above and beyond worker to meet my needs! More

by Liltweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
October 20, 2020

There were nearly no masks worn and no social distancing. With mandatory masks required in Pinellas county this was extremely upsetting. The room where we were to go to meet with the service advisor was very More

by WALKERJ9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Lokey Nissan responded

I am so sorry to hear about your last experience at our dealership. We take the safety of our guests and our team very seriously. I will definitely be passing your review on to our management team, so that we can work hard to correct this. Thank you so much for taking the time to fill out this review. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

October 19, 2020

No follow Up from sales rep on past due invoice from previous owned vehicle that I have been receiving after purchasing vehicle. Said he was outside and will call back. More

by NAT0724
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Sergent
Nov 20, 2020 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I will be getting with Mike to find out more about the invoice, but I would love to hear more about the visit. Please feel free to call me directly at 865.924.5046. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

October 16, 2020

I have always had excellent customer service at Lokey, starting with Nick when he sold us the car. However, the last visit was certainly not customer service oriented. I took the car in because I was he More

by Danpatsy
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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