Lokey Nissan

Service was done quickly. While I was waiting for it beverage was offered. The agent was professional and nice. Car wash was offered but I declined. beverage was offered. The agent was professional and nice. Car wash was offered but I declined. More

Servise advisor was polite very knowledgeable and new his products. Would recommend this person to my friends. Very happy with his abilities. My service time waiting was short and very comfortable products. Would recommend this person to my friends. Very happy with his abilities. My service time waiting was short and very comfortable More

Great place of service I would recommend this place to anyone. Good customer service all reps are very respectful and friendly. Even welcomes walk in customers. anyone. Good customer service all reps are very respectful and friendly. Even welcomes walk in customers. More

The worst experience of my life!! Do not, will not, recommend Lokey Nissan! The whole experience left so much to be desired. I am a single white female of the older generation and feel I was genuinely recommend Lokey Nissan! The whole experience left so much to be desired. I am a single white female of the older generation and feel I was genuinely treated like xxxx by everybody that I dealt with. I was lied to. I was treated like I was stupid. I was coerced into things I didn’t want. And they damage the car before I took delivery and to that the sales person said “well It is a used car”, like that made it all right. I canceled the overpriced maintenance contract that the finance manager roped me into. It has been over two months and they still have not sent my cancellation notice in so that I can be refunded my $3000. I was told it would take 5 to 6 weeks and here we are sitting on week 10. Now nobody who has been in business for any amount of time is that inept except for Lokey Nissan. I wanted a book to go with my 2019 Nissan Ultima. The sales idiot had the audacity to hand me a 2017 Sentra buck. They sold the car with two keys but apparently lost one of them. I don’t know if they expected me to just go away with one key. I bought the car with two keys I wanted two keys. That fiasco took almost 4 weeks to get the second key. After I was told that the keys were on back order, two days later I walked into Lokey and got the xxxx key done myself. Nothing but a bunch of liars. Only because I was a Female, alone, was I treated like that. What is shame in this day and age the idiots Lokey Nissan are still as immature as they were 25 years ago. And I still might sue for shady business practices, coersion, scratches on the trunk lid that were made by their maintenance crew AFTER I signed the contract to purchase and BEFORE I took delivery. The 10 to 15 unnecessary trips to get the book and key and maintenance contract issue straightened out, of which is still ongoing. UN-FREAKING BELIEVABLE. NOT ONE MANGER, GENERAL MANAGER OR THE OWNER REACHED OUT TO ME WITH AN APOLOGY OR ANYTHING ELAE TO MAKE THIS RIGHT. More

Chuck is always a delight to work with. Car is serviced in a timely manner and cleaner when picked up than when left. Thank You Chuck! Blessings to you all! in a timely manner and cleaner when picked up than when left. Thank You Chuck! Blessings to you all! More

Expert work, professional, explained everything, done in a timely manner... bla bla bla.. I shouldn't have to write a paragraph, that is a little ridiculous... a timely manner... bla bla bla.. I shouldn't have to write a paragraph, that is a little ridiculous... More

This dealership went above and beyond to make my car buying experience enjoyable and easy! I went in very apprehensive as my first time purchasing a car was terrible, I felt rushed and pressured into buying experience enjoyable and easy! I went in very apprehensive as my first time purchasing a car was terrible, I felt rushed and pressured into buying.. at Lokey Nissan though, I felt no pressure, was told my options and shown everything I was interested in. Sales staff, management, and financing team were all so helpful. Will recommend this dealership to everyone! More

I have bought my cars from Lokey for 15 years and won’t be back. The salesman lied to me about the deal and i almost gave the car back, someone checked my credit 11 times and damaged my credit score terrib be back. The salesman lied to me about the deal and i almost gave the car back, someone checked my credit 11 times and damaged my credit score terribly while I am in the process of trying to obtain a loan for a house. Their dealership has gone all the way down hill and I would not recommend to anyone. More

Excellent sales people they helped us pick up the right car for our needs. They also follow us through the complete sales process and we found it very pleasant experience. car for our needs. They also follow us through the complete sales process and we found it very pleasant experience. More