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Lokey Nissan

Clearwater, FL

4.4
6,029 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,029 reviews

August 14, 2023

Good service and staff keeps you informed and they take care of everything for you More

by mmontero0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

You are dishonest and have deceptive pricing. They add points to financing. I will not recommend nor return to buy. More

by flbigdog7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Who cares.. there all doing what there told to do
Aug 15, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

Service area is so easy to pull into, then the adjoining customer service counter is super long and there is always at least four people to help, I have never seen a line that you have to wait in, and the l More

by Margaret.PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lokey Nissan responded

Hi Margaret, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

Took four different visits to get AC problems solved. I was left with a malfunctioning blue tooth system and a broken glove box. Numerous other problems including a flat tire when I went to pick up the More

by thelmagallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McCoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Fitzwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jalali
Aug 15, 2023 -

Lokey Nissan responded

Thank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 12, 2023

Always treats me like a VIP. Courteous, knowledgeable, friendly and informative. Does not try to over sell. More

by carlenehackett90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names, but everyone I have come in contact with is very professional.
Aug 15, 2023 -

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 12, 2023

It was a seamless service visit. Took less tin=me than I thought and any work that was done was explained clearly. More

by wardweller179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleen?
Aug 15, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

You guys are great. I just wish when I make a request like “top off my windshield washer fluid” it would get done. They always forget. More

by Kathryn Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lokey Nissan responded

Kathryn, thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

I had an excellent experience, buying my car at Lokey Nissan. Angelo, was my sales man. He was very helpful, professional, respectful, and so polite. I did not have to argue about prices because he gave More

by Flm26643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Pentney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

Your mechanic lied to me about what was going on with my car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service More

by ALICE_LUMPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

I never felt pressured in any way. It was a very friendly and comfortable environment. More

by heyhennessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL CAREY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Montel Gable Sales, Kurt Busch Finance, Lucas Service
Aug 15, 2023 -

Lokey Nissan responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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