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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,668 Reviews

4,668 Reviews of Lokey Nissan - Service Center

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February 24, 2022

Lokey dealership always does a great job! I love my Nissan! Would definitely buy another one. More

by tomlokey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore, Wade Morris
Feb 26, 2022 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 23, 2022

Lokey is the only dealership to touch my car for the past fourteen years and will continue to do so More

by BBALL121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Lokey Nissan responded

Thank you so much for the positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 23, 2022

Janelle McCabe showed great customer service, meeting every need. Lokey Nissan service department has always come through for us. They're a fantastic crew! Why go anywhere else? More

by dgstoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle McCabe 5 star, Amberlyn Moore, Wade Morris
Feb 26, 2022 -

Lokey Nissan responded

Thank you; we appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 23, 2022

Its ridiculous that the entire service department goes to lunch at the same time. My car sat in the back lot, not even being serviced for over an hour. What's with the service writers not being bothered with More

by J.whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 12, 2022 -

Lokey Nissan responded

It is disappointing for us to hear that your experience was anything less than great. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Mar 14, 2022 -

J.whitney responded

Not much else to say. Guess it's up to someone there to review the policies of the service department and decide if that's how they want to treat customers. The service department all goes to lunch at the same time and does not attend to customers during that time. To be specific about the warranty...I was told that the part was "only $35" and that he wasn't going to jump through the hoops to warranty that small amount.

February 22, 2022

Great service! This is like my 6th review and it’s getting a little annoying. I had Steve and his service was Exceptional More

by Zval2225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 24, 2022 -

Lokey Nissan responded

Thank you so much for your high rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 22, 2022

Every one I have worked with is straight forward, convenient, easy to work with, and professional. More

by SDC03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore
Feb 24, 2022 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 22, 2022

I recently went in for my first service (oil change) and everything went smoothly. The service employees are always very nice. My appointment was on time and even had a follow up call to make sure everythin More

by Lynzey Buchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Kastani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 22, 2022

Great customer service. Lee in the service department is awesome. Bill Carrey in the sales dept is the best. More

by mikeh8561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee in service dept. 5 stars, BILL CAREY
Feb 24, 2022 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 21, 2022

I was there to address some a minor issue with my new 2022 Frontier. My car was attended to in a timely manner and my issue was fixed with no parts needed. More

by NewCarAgain
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Feb 23, 2022 -

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

February 19, 2022

They were very professional and explained the process and timing. I will come back soon. Thank you More

by cindihwrd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore
Feb 22, 2022 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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