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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,707 Reviews

4,707 Reviews of Lokey Nissan - Service Center

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August 22, 2023

Customer service terrible I had to come back to the dealer five times for the to solve the small problems and communication with the customers horrible More

by bereke001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 21, 2023

Awesome service! Great communication with customers/clients and the service dept. That works on cars does great work! More

by ASHLEIGH.PROTUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female. I forgot her name that helped me
Aug 26, 2023 -

Lokey Nissan responded

We are so pleased you enjoyed your visit to Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 21, 2023

I’m a return customer. Excellent service as always, all the process was super easy. More

by mariaeugenianarvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maroun Fram
Aug 26, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 20, 2023

Always good I really appreciate having donuts and coffee while I wait. Also appreciate friendliness of service technicians. More

by vandys5
Recommend Dealer
Yes
Aug 22, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 19, 2023

The customer service is great! ! There is never a long wait and the representatives are always kind. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lokey Nissan responded

Hi Tonya! We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 19, 2023

Love coming here for my oil change. They have plenty of chairs, clean bathrooms and plenty of snacks while you wait. More

by Javierarufe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 18, 2023

Everyone is excellent attitude professional and understandable and helpful with all services I’ve used with Lokey Nissan. More

by Juan.Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lokey Nissan responded

Juan, we really appreciate your positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 18, 2023

Lokey is always great they take great care of my car and when necessary fix what is wrong More

by AYOUNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 18, 2023

My service advisor is Lee Aaron. He's always cordial, efficient, attentive, & candid. I have the highest trust & regard for him. More

by dougpipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Aug 22, 2023 -

Lokey Nissan responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 16, 2023

Very efficient and service is great, work was done in a timely manner and didn’t have to wait very long More

by Sandy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name was a female
Aug 18, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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