Lombard Ford
Barkhamsted, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Mustang was in great shape. Everyone at the dealership is very friendly. The price online is the price of the car. They do not negotiate. Everyone at the dealership is very friendly. The price online is the price of the car. They do not negotiate. More
Emma's customer service was exceptional, she handled my Ford ESP purchase with all of the options explained and was very informative. I would highly recommend Emma for any of your vehicle needs. Ford ESP purchase with all of the options explained and was very informative. I would highly recommend Emma for any of your vehicle needs. More
This is the 2nd time I have purchased an ESP from Emma Allen. She is very knowledgeable and explained the options in detail. I purchased the warranty and would definitely buy another from Emma. Great cust Allen. She is very knowledgeable and explained the options in detail. I purchased the warranty and would definitely buy another from Emma. Great customer service and a good price! More
I am always impressed with the service and repair work the techs at Lombard Ford provide. I won't go anywhere else with my vehicle and know I am in good hands! the techs at Lombard Ford provide. I won't go anywhere else with my vehicle and know I am in good hands! More
Thought I had a drivetrain leak and called to make an appointment also scheduling some routine maintenance.. Was able to get an appointment in a couple of days. appointment also scheduling some routine maintenance.. Was able to get an appointment in a couple of days. More
Emma was a pleasure to deal with in renewing my ESP warranty. She is very knowledgeable and did NOT try to upsell me in any way. Just provided the info I asked for. warranty. She is very knowledgeable and did NOT try to upsell me in any way. Just provided the info I asked for. More
I was charged $122. 14 for an oil change. This was an outrageous price increase for the same exact service that I paid $75.69 at Lombard a year ago. In addition, the ser 14 for an oil change. This was an outrageous price increase for the same exact service that I paid $75.69 at Lombard a year ago. In addition, the service rep did not review the service inspection results with me. Because of the cost and the lower level of customer service, I'll never return to Lombard for this service. More
The staff and the service and the expertise is immeasurable and a five out of five !! Kyle and the staff alongside truly showed care and such wisdom about the care of my Ford Escape 2014 titanium immeasurable and a five out of five !! Kyle and the staff alongside truly showed care and such wisdom about the care of my Ford Escape 2014 titanium. I required a new transmission and once that was repaired they then figured out what else needed repair ! They are awesome👍 More
On one hand, I appreciated the service staff assessing the cause of the check engine light on short notice. On the other hand, the quote was more than I could afford, so I declined. Upon taking the car the cause of the check engine light on short notice. On the other hand, the quote was more than I could afford, so I declined. Upon taking the car to a different ford dealer, I was quoted over $900 less, and the repair was made. More