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Lombard Ford
Barkhamsted, CT
1,121 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,121 reviews
February 15, 2021
Have been with Lombard Ford for close to 30 years for the servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it correc servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it corrected now or another time. Techs are hardworking and easy to work with. Very pleasant atmosphere. More
by HPRETAK
Verified CustomerEmployees Worked With
Polly Brancato, Jeff Ingraham
Helpful February 15, 2021
Jeff is very professional and communicative and gets the job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. More
by Chris L.
Employees Worked With
Polly Brancato, Jeff Ingraham
February 12, 2021
This is one of the best dealerships I have ever worked with. Rob Lombard has a great team of people working for him and they all treat you like you are the most important customer. My truck wash washed, w with. Rob Lombard has a great team of people working for him and they all treat you like you are the most important customer. My truck wash washed, waxed and a full tank of gas when I picked it up. Thank you again for the great service as always! More
by RandyHale
Employees Worked With
Other Employees :
Mark Jones, Daniel LoRusso, Mark Hoxie
February 12, 2021
Emma Allen is the best!She is pleasant and very knowledgeable about the extended warranty products she sells.Buy with confidence.Real Ford warranties.Don’t forget about financing. knowledgeable about the extended warranty products she sells.Buy with confidence.Real Ford warranties.Don’t forget about financing. More
by Ford fo life
Employees Worked With
February 11, 2021
Excellent customer service!! Highly recommend this dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. It was an enjoyable experience - no pressure at all and I have already received a follow up phone call just to make sure I am happy with the vehicle and asked if I have had any questions. :) Mike Mans and Steven Weir are the gentlemen that we worked with. They both have great customer service skills and went through everything very thoroughly. More
by smile_167
February 09, 2021
When I came to Lombard, my car was immediately taken in and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that if the problem came it would be within the next 1-2 days, and I should then come back. The problem did not come back. More
by LPAPP41
Employees Worked With
Polly Brancato, Jeff Ingraham
February 06, 2021
I Needed a few repairs found during regular service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. More
by Ken Kushi
Employees Worked With
Jeff Ingraham
February 05, 2021
Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future. explained the process and the warranty, great price Thank you, I will purchase again in the future. More
by Matt P
Employees Worked With
February 03, 2021
It is always a great experience at Lombard Ford! The staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. More
by Debra Paris
