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Lombard Ford
Barkhamsted, CT
1,167 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
July 15, 2020
Rob listened to all of my concerns explained things they were going to look at on the car did a great job from start to finish. Will definitely be back to Lombard Ford for all my service. were going to look at on the car did a great job from start to finish. Will definitely be back to Lombard Ford for all my service. More
by Gary Peck
Employees Worked With
Other Employees :
Mike in Finance, Robert Edwards, Anthony Alfieri
June 30, 2020
Great Experience with Barbara and Mary! Everything went smoothly for a cross country purchase. Love my car!! Everyone was helpful and very detailed on everything that occurred. smoothly for a cross country purchase. Love my car!! Everyone was helpful and very detailed on everything that occurred. More
by ldhmri
Employees Worked With
Mike and Mary, Barbara Dew
June 27, 2020
Emma was great in renewing my ESP - just wish her calculator had missed a few bucks. Lombard Ford - can't comment other then if she is their typical employee, they are head and shoulders above a c calculator had missed a few bucks. Lombard Ford - can't comment other then if she is their typical employee, they are head and shoulders above a couple of my local stores More
by yogini25031
Employees Worked With
June 22, 2020
Awesome service, great advisor ,fast scheduling . I have been to other dealers and this place has that home type feel to it no pressure approach I have been to other dealers and this place has that home type feel to it no pressure approach More
by jackiefrost2001
June 21, 2020
Amazing service, pleasant and polite. Wish they were my local dealership! The install was less time than I was originally told, and they gave me some solid future advice! local dealership! The install was less time than I was originally told, and they gave me some solid future advice! More
by dbrennan.engineering
Employees Worked With
Anthony Alfieri
June 20, 2020
The car buying experience was excellent. Dan knew the car very well and explained the features to me. Mike in finance was also very helpful. I definately would shop there again. car very well and explained the features to me. Mike in finance was also very helpful. I definately would shop there again. More
by ed442
Employees Worked With
Daniel LoRusso, Barbara Dew
June 20, 2020
Steve Wier, my salesperson was fantastic. My wife and I went out for an appointment to see my new certified mustang gt premium California special. Its beautiful! Bought it right away. The team at Lombard F went out for an appointment to see my new certified mustang gt premium California special. Its beautiful! Bought it right away. The team at Lombard Ford took plenty of time to make the purchase a pleasant experience. Very kind and friendly people. They are my Ford dealership ongoing. More
by derdrr
June 19, 2020
Purchase of an Extended Warranty I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on severa I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on several occasions and found her to be extremely helpful and well informed. She gave me confidence in my purchase of an extended warranty for my Lincoln. More
by Nathan
Employees Worked With
June 19, 2020
Working with Barbara was a pleasure. The entire team is professional and focused on customer satisfaction.There is a true family feel at Lombard Ford. Thank you. professional and focused on customer satisfaction.There is a true family feel at Lombard Ford. Thank you. More
by j.h10
Employees Worked With
Other Employees :
Mark Jones, Daniel LoRusso, Barbara Dew
