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Lombard Ford
Barkhamsted, CT
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,162 reviews
June 21, 2020
Amazing service, pleasant and polite. Wish they were my local dealership! The install was less time than I was originally told, and they gave me some solid future advice! local dealership! The install was less time than I was originally told, and they gave me some solid future advice! More
by dbrennan.engineering
Employees Worked With
Anthony Alfieri
June 20, 2020
The car buying experience was excellent. Dan knew the car very well and explained the features to me. Mike in finance was also very helpful. I definately would shop there again. car very well and explained the features to me. Mike in finance was also very helpful. I definately would shop there again. More
by ed442
Employees Worked With
Daniel LoRusso, Barbara Dew
June 20, 2020
Steve Wier, my salesperson was fantastic. My wife and I went out for an appointment to see my new certified mustang gt premium California special. Its beautiful! Bought it right away. The team at Lombard F went out for an appointment to see my new certified mustang gt premium California special. Its beautiful! Bought it right away. The team at Lombard Ford took plenty of time to make the purchase a pleasant experience. Very kind and friendly people. They are my Ford dealership ongoing. More
by derdrr
June 19, 2020
Working with Barbara was a pleasure. The entire team is professional and focused on customer satisfaction.There is a true family feel at Lombard Ford. Thank you. professional and focused on customer satisfaction.There is a true family feel at Lombard Ford. Thank you. More
by j.h10
Employees Worked With
Other Employees :
Mark Jones, Daniel LoRusso, Barbara Dew
June 19, 2020
Purchase of an Extended Warranty I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on severa I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on several occasions and found her to be extremely helpful and well informed. She gave me confidence in my purchase of an extended warranty for my Lincoln. More
by Nathan
Employees Worked With
June 17, 2020
My imagined quick oil change took a little bit longer than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! More
by Ffield2017
Employees Worked With
Anthony Alfieri
June 17, 2020
Start to finish, this car buying experience at Lombard Ford has been a more than pleasant experience. Great folks were both helpful and knowledgeable. Would definitely recommend this dealership. Ford has been a more than pleasant experience. Great folks were both helpful and knowledgeable. Would definitely recommend this dealership. More
by albertap14
Employees Worked With
Mark Jones
June 11, 2020
Fast courteous service. Very professional. Truck was clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! More
by Dryan117
Employees Worked With
Robert Edwards
June 11, 2020
Emma was a tremendous help to me when I chose to purchase Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions. Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions. More
by MR.Seed
Employees Worked With
June 02, 2020
Emergency repair I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend trip when a turbo hose blew apart a short distance away. We made to Lombard and they immediately had a service rep look and the issue in the their parking lot, had the part in stock and had us on our way in short order. Couldn’t ask for more. Check them out if you need service. More
by JohnG
Employees Worked With
Robert Edwards
