Long McArthur Inc

For honest and reliable sales rep see Darin Lee I just purchased a new 2013 F150 supercrew 4x4. Darin worked hard at finding my very exact specs and the price was 5000 less than anyone in the Salin I just purchased a new 2013 F150 supercrew 4x4. Darin worked hard at finding my very exact specs and the price was 5000 less than anyone in the Salina/Wichita area. Darin and the Long McArthur crew went over and above to find the truck and when they went to go get it, (after I had already purchased it and signed all the paperwork), at a dealer in Oklahoma it was not as advertised and was not in acceptable shape. I believe they were looking out for my satisfaction and best interest when they refused to accept a new truck that was filthy and had burn holes in the seat from dealer employees driving the truck. Darin found me another one in Texas which had more options, better color and more chrome but my price remained the same. I will only deal with Darin and Long McArthur from this point forward and will be seeing him soon for a car for my daughter before she leaves for college in August. More

We purchased our first vehicle from Long McArthur in 2008 after having a horrible experience with our local Ford Dealer. From the time we arrived at Long Mac, our salesman, Rob Peterman, worked hard to find after having a horrible experience with our local Ford Dealer. From the time we arrived at Long Mac, our salesman, Rob Peterman, worked hard to find the perfect vehicle for us. Since that time, we've purchased three other vehicles from them. Every time we had new car fever, Rob worked hard to find the vehicle we wanted at the price we could afford. I've never feel pressured, rushed or dismissed. As a female who loves cars - especially muscle cars, going in alone to look at a Mustang has never been intimidating. Regardless of whether my husband is with me or not, I'm always treated as a valued customer. I've been to other dealerships where I was barely given the time of day when looking around on the lot alone - only to go back with my husband and have three different sales people approach us before we could turn around. This is not the way Long Mac treats their female customers! So if you are a female and dread the car buying experience, visit Long McArthur. You'll be pleasantly surprised! Unfortunately our salesman Rob Peterman no longer works there. However, when we're in the market for a new car, Long McArthur will be still be our first choice. Derek Lee is the General Manager and he always works hard to make sure his customers are happy and well taken care of. Not only do we buy our vehicles there, we only take them to their service department and body shop. Phil Spillman in their service department is wonderful to work with! Whether it's a noise that you need them to listen to, your regular oil change or warranty work, he always listens and makes sure your concerns are addressed and your vehicle is repaired correctly. We've had two of our vehicles worked on in their body shop and we couldn't be happier with the results! Scott is definitely the person to talk to if you've had a wreck or hail damage. He was wonderful at keeping us informed on their progress and the results were fantastic! All in all, I don't think you'll find a better dealership! From buying a vehicle to routine service - Long McArthur always goes above and beyond to ensure their customers are well taken care of! More

I was told my new ordered car was in. I told them I would be in at 3 to take delivery. I arrived about 2:50 and drove off the lot in a great Fusion 20 minutes later! Great staff! be in at 3 to take delivery. I arrived about 2:50 and drove off the lot in a great Fusion 20 minutes later! Great staff! More

Long McArthur Ford just makes it easy to buy a new car. From the time you enter the door, they are friendly. Once you meet with a dealer there is no pressure, and when helping give you finance options, the From the time you enter the door, they are friendly. Once you meet with a dealer there is no pressure, and when helping give you finance options, they take the fear and pain away! Bill Rogge is so easy going, shows us what the dealership had, gave us choices, really listened to us. We have bought 3 new vehicles from Long McArthur, 2 in the last 90 days. I wouldn't go to any other Ford dealership to buy a vehicle! More

A very pleasant experience! We were in search of a 2014 Explorer with certain options and could not find it on our own, so I called the dealership and talked with Al Hatten and t We were in search of a 2014 Explorer with certain options and could not find it on our own, so I called the dealership and talked with Al Hatten and told him what we were looking for. He called the next day and said he had located it. We agreed on a price over the phone and the vehicle arrived in 2 days and when we showed up to sign the paperwork everything was just as we agreed to on the phone.. We are very happy with our experience with Long Mcarthur. More

We stopped by the dealership on a whim, looking to replace my wife's 1995 hatchback. Shawn was very helpful in showing us a 2014 Fiesta SE hatchback, but we had to get home to unload groceries. He cal replace my wife's 1995 hatchback. Shawn was very helpful in showing us a 2014 Fiesta SE hatchback, but we had to get home to unload groceries. He called us the next day and brought a car down to us to test drive, which helped us make up our minds that we would buy a Fiesta if he could find one in Green Envy. He located one and the deal was made; we picked the car up the following Saturday and are enjoying learning all its features. We were pleasantly surprised to learn from Shawn that instead of $750 in rebates, we would receive $2,000 in rebates if we financed the purchase for even a short period of time. All in all, it was a painless, pleasant buying experience. More

When I came to Long-McArthur and met Shawn he did every thing he could to see that I got what I wanted and the best deal possible, and of couse he introduce me to a picture of his two boys. Every one was thing he could to see that I got what I wanted and the best deal possible, and of couse he introduce me to a picture of his two boys. Every one was friendly and polite and I enjoyed the time I was there and left with what I wanted. More

I recently made a trip to Long McArthur to purchase a new vehicle, and a neighbor of mine had told me to ask for Darin Lee. Darin is a great guy, and was a pleasure to do business with. He was friendly, he vehicle, and a neighbor of mine had told me to ask for Darin Lee. Darin is a great guy, and was a pleasure to do business with. He was friendly, helped me find exactly what I wanted, and the whole process was painless. He helped show me how to set up a lot of the features on my new truck, and got me on my way as quickly as possible. He even mailed me something that I had left in my trade-in. Would definitely recommend...thanks again Darin! More

The overall purchase of this vehicle could not of been handled any more professionally. Darrin and Derek are incredible and I highly recommend them both. handled any more professionally. Darrin and Derek are incredible and I highly recommend them both. More

Customer service----Fast and efficient quality of Customer service----Fast and efficient quality of work---excellent friendliness-- Terry was a great person overall experience--perfect price--ver Customer service----Fast and efficient quality of work---excellent friendliness-- Terry was a great person overall experience--perfect price--very fair, and I received NADA value for my trade More