Tim Bartz

First time buying from Long McArthur Ford. .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly st .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly staff! The whole process from ordering, to finance, to delivery was the TOPS in my book! AND, with Tim Bartz (Ford video guy) on Facebook to ask questions and getting answers was the icing on top of the cake! If you have not checked him out I would suggest to check him out...... Very informative if your in the market for a new vehicle! Keep up the good work Long McArthur Ford. GLAD you was there for me! More

Helpful 0

Report | Print

Excellent service and prices and follow up would highly recommend them for anyone wanting a new vehicle recommend them for anyone wanting a new vehicle More

Helpful 0

Report | Print

Picked up my 2022 Maverick today. From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no sales gimmicks or pressure throughout the purchase process. Lonnie, Alex, and Tim are all extremely knowledgeable, and answered all questions I had. Thanks guys, we'll talk again when my wife orders her Bronco!! More

Helpful 0

Report | Print

Excellent service, not too heavy on the "sales"! Mr. Bayard was my sales person and he breezed the sale through with few hiccups. I appreciate their no-nonsense approach to customer service and the Mr. Bayard was my sales person and he breezed the sale through with few hiccups. I appreciate their no-nonsense approach to customer service and the friendly, helpful atmosphere the dealership embraces. I will be recommending them to anyone looking for a great dealership. More

Helpful 0

Report | Print

Very informative on mavericks. I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the sta I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the start. I’m from illinois cross the river from St. Louis. I drive too visit my son in nortonville ks. Which is about 21/2 hours from your dealership. Great stuff on you tube. More

Helpful 1

Report | Print

Mitch is a real good guy, ya can't go much wrong if you are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) More

Helpful 1

Report | Print

Customer service! The best experience I have had in a lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep team, to the finance office…..the dealership was flawless! I got exactly the truck I wanted, when I wanted and they all made it a pleasure. Great to know there are still businesses with competent leadership that have pride in what they do. It shows throughout the organization. You should be a model dealership. Thank you! I plan to be back…even if I do live in FL. More

Helpful 0

Report | Print

We was in the process of looking for a used car. I called Long McArhur about a Blue Ford Escape they transfer me to Jeff Hamilton, he check and it was out on a loner. Then I ask about the Gray Escape I check Long McArhur about a Blue Ford Escape they transfer me to Jeff Hamilton, he check and it was out on a loner. Then I ask about the Gray Escape I check and get back with you. Within 15 minutes he called back and it is here. I told him in there in about a hour since I live about 50 miles away. When I arrived he was waiting and the car was ready for a test drive. We took for a test drive and fell in love with the vehicle. We started the finance paperwork and the process went very smooth. Within a couple of hours we was on are way home with a Ford Escape. Jeff called a week latter and said he had new tires for the vehicle when can you bring it. I mention we had to get the car exterior and interior sealed protected. He set up all the appointments and loaner vehicle for us. And the service went smooth. Long McArthur and Jeff Hamilton has high standards in taking care of there customers. From one Vet to another, Thank You. More

Helpful 0

Report | Print

Very easy to work with. I'm 1500 miles away but the transaction and delivery were as if I walked into the dealership. I highly recommend Long McArthur and Kyle Davis for your vehicle needs. transaction and delivery were as if I walked into the dealership. I highly recommend Long McArthur and Kyle Davis for your vehicle needs. More

Helpful 0

Report | Print

Professional, expeditious, and communicative. Could have been more flexible regarding price. Overall an excellent experience. Willingness to handle shipping details was much appreciated. Finally, financing been more flexible regarding price. Overall an excellent experience. Willingness to handle shipping details was much appreciated. Finally, financing process was seamless. More

Helpful 1

Report | Print