Tim Bartz

Called this dealer today for VIN: 3FTTW8G90PRA03621 Stock #: 23056T Model Code: W8G . I spoke to Kristina Allen, she told me the dealer car price was $47K, when I told her that was a $9K markup! she just han #: 23056T Model Code: W8G . I spoke to Kristina Allen, she told me the dealer car price was $47K, when I told her that was a $9K markup! she just hang up on me, this people are very crude and rude! I mean, $9K markup is by definition a rip-off. Then I saw a video podcast of this "Tim Bartz" about "Ford Price Protection Programs" LOL That's hypocrisy on steroids! More

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**I traveled from Virginia to Kansas and retrieve a Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as th Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as this is the first time owning a Ford but this is the BEST dealership I have had the pleasure to experience. My first sales agent has since moved on and I was reassigned to William Rogge (Bill). Bill was very easy to work with and worked with me as a customer by keeping me informed of my truck order status and answering my many questions. Long McArthur, Ford (LMF), knows the process. When I first ordered my maverick I had an email within hours from Ford confirming the order. Watching, Tim Bartz (Ford Video Guy), of LMF was instrumental in understanding and ensured great communication and transparency about the ordering process. Tim’s videos over the last year set high expectations of meeting this team and both Bill and Tim help set a friendly atmosphere. It is hard to explain but it was more like they walked with me through this process and I never felt rushed or attacked or an inconvenience. Bill, always went the extra mile to help out. If you find yourself frustrated with the ordering process or with your dealers, I do highly RECOMMEND Bill from Long MacArthur, Ford. More

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Salesperson Lonnie Smith kept me up to date on my order during the year between ordering and picking up my vehicle. E Commerce Director Tim Bartz was truly outstanding from start to finish and provided during the year between ordering and picking up my vehicle. E Commerce Director Tim Bartz was truly outstanding from start to finish and provided tremendous details through social media and personal correspondence. He is the reason I ordered from Long McArthur and will continue to do so in the future. He is a sensational asset for LM and Ford. More

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First time buying from Long McArthur Ford. .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly st .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly staff! The whole process from ordering, to finance, to delivery was the TOPS in my book! AND, with Tim Bartz (Ford video guy) on Facebook to ask questions and getting answers was the icing on top of the cake! If you have not checked him out I would suggest to check him out...... Very informative if your in the market for a new vehicle! Keep up the good work Long McArthur Ford. GLAD you was there for me! More

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Excellent service and prices and follow up would highly recommend them for anyone wanting a new vehicle recommend them for anyone wanting a new vehicle More

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Picked up my 2022 Maverick today. From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no sales gimmicks or pressure throughout the purchase process. Lonnie, Alex, and Tim are all extremely knowledgeable, and answered all questions I had. Thanks guys, we'll talk again when my wife orders her Bronco!! More

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Excellent service, not too heavy on the "sales"! Mr. Bayard was my sales person and he breezed the sale through with few hiccups. I appreciate their no-nonsense approach to customer service and the Mr. Bayard was my sales person and he breezed the sale through with few hiccups. I appreciate their no-nonsense approach to customer service and the friendly, helpful atmosphere the dealership embraces. I will be recommending them to anyone looking for a great dealership. More

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Very informative on mavericks. I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the sta I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the start. I’m from illinois cross the river from St. Louis. I drive too visit my son in nortonville ks. Which is about 21/2 hours from your dealership. Great stuff on you tube. More

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Mitch is a real good guy, ya can't go much wrong if you are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) More

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Customer service! The best experience I have had in a lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep team, to the finance office…..the dealership was flawless! I got exactly the truck I wanted, when I wanted and they all made it a pleasure. Great to know there are still businesses with competent leadership that have pride in what they do. It shows throughout the organization. You should be a model dealership. Thank you! I plan to be back…even if I do live in FL. More

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