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Long McArthur Inc

Salina, KS

4.7
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,525 reviews

June 20, 2013

When I came to the Dealership, I only wanted information on the vehicles you have. I met Rod and he told me to have a seat. He offered me a bottle of water, and he asked me what I was looking for. I told hi More

by r164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Emanuel
Jun 22, 2013 -

Long McArthur Inc responded

Sounds like your experience at Long McArthur was a good one and we are glad Rod Emanuel was helpful. thanks, tb

June 14, 2013

Dan Penner was very professional in all areas of the process. We were pleased with the offer he made and he made us feel very comfortable during the process. More

by tcknappjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

We are glad Dan Penner took good care of you and that you had a great experience. thanks, tb

June 13, 2013

Dan Penner is an outstanding salesman. He is honest and hardworking. I appreciate his help and insight. Dan is easy to work with and does not pressure or "schmooze" which I truly admire. More

by booksnstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

We are glad to hear your experience with our dealership and Dan Penner was a good one. thanks, tb

June 11, 2013

They were very helpful in finding the vehicle we were looking for. The people in the dealership were very professional and helpful. They also helped us to get a refund from our service agreement on our More

by billeckels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

We try hard to create an excellent customer experience, we are glad to hear your time with us was good. thanks, tb

June 06, 2013

I had an excellent experience with this dealership. Steve Z, definitely held up his end on the deal. He went all out with finding a new vehicle that I liked, and in my budget. Definitely recommend you to thi More

by mrmeansjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zelniker
Jun 22, 2013 -

Long McArthur Inc responded

We appreciate your wonderful review, Steve has been with us for a long time for a reason, thanks again. tb

June 03, 2013

Dave was very friendly and did a great job of working with us and getting us the truck we wanted at the price we needed. We really appreciated the enthusiasm and commitment Dave had to us during our ent More

by ennsjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ellett
Jun 22, 2013 -

Long McArthur Inc responded

It's great to hear about your good experience, we really try to create a great customer service experience. tb

June 01, 2013

They worked with us to get the vehicle we wanted at the price we wanted, with a very low interest rate. I would recommend long mcarthur ford to my friends and family. More

by jlee0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

Thank you for your business and your great review. tb

May 31, 2013

I have purchased several vehicles from them. They are always very friendly, eager to help & best prices around. I always tell people to check them out when purchasing a vehicle. More

by Keith1431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

Thanks for your recommendations and your wonderful review. tb

May 31, 2013

Excellent salesman. Very friendly and easy to work with. He worked with us in finding the vehicle that met our needs at a price that we could afford. More

by services39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2013 -

Long McArthur Inc responded

Thanks for your nice review, enjoy your vehicle. tb, Long McArthur

May 31, 2013

Was told that vehicle would be finished by noon the next day. Received no call. When I called at 1:00, I was told it would be 4:00 or 5:00. We live 45 miles away. Even though they gave us a loaner, it w More

by services39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 03, 2013 -

Long McArthur Inc responded

We appreciate you letting us know about your experience. We are very sorry our customer service did not meet the expectations you deserve and we try to uphold. You should have received a phone call letting you know about the delay in repairing your vehicle. We would like to make it right the best we can, please contact our Service Manager at davidh@longmcarthur.com.

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