Long Subaru

Professional and customer focused car dealer I decided to purchase a new Subaru Forester after owning a previously owned Subaru Forester for 7 years. I knew what I wanted and decided to email to I decided to purchase a new Subaru Forester after owning a previously owned Subaru Forester for 7 years. I knew what I wanted and decided to email to see my options. I was pleasantly surprised by the direct approach, quick information and price quote that ended up purchased the vehicle they located for me in a few days! My sales person was professional, kind and very helpful with the process since it had been many, many years since I bought a new car. I love my new car and of course, the Subaru vehicle itself is the best! Without any doubt, I will return to this dealer in the future for my car buying needs. More

great experience was looking for a new vehicle and stopped to look around. Scott showed us what we were looking for. He is very knowledgeable and professional. He took was looking for a new vehicle and stopped to look around. Scott showed us what we were looking for. He is very knowledgeable and professional. He took the time to find exactly what we wanted and never pressured us into anything. Ray was great with the financial part, explained everything in simple terms. Our total experience was great and I will absolutely be back again! More

The best car buying experience I have ever had. I was going to buy a car online via Carvana because I hate spending 5 hours at a dealership ONLY to find out that when you get into see the finance ma I was going to buy a car online via Carvana because I hate spending 5 hours at a dealership ONLY to find out that when you get into see the finance manager the financed price is WAAYYY different. Then the finance manager brow beats you into extras. Josh Costa at Long Subaru did not waste my time. He was prepared and incredibly informed on the make and models I was interested in. I will definitely be contacting Josh first the next time I buy a car. Ray Brien, the finance manager, was also fantastic. He walked through all the figures with me and explained which extras I might be interested in....and he even explained which ones don't make sense for my situation. I was really impressed. It was the first time I left the office of a finance manager in a car dealership without ANY buyers remorse. Not once did I feel manipulated during the entire buying process. More

Best place to buy! Lisa makes you feel welcomed and does not push anything on to you! Fabulous product knowledge! Ray does an excellent job explaining financing and is v Lisa makes you feel welcomed and does not push anything on to you! Fabulous product knowledge! Ray does an excellent job explaining financing and is very helpful! This is our third car my family has purchased from Long Subaru and Lisa with Ray doing the financing end......we will go no where else! More

overall great experience Matt Orn is the best, no pressure knows his stuff, everyone is nice and very professional, things done in a timely fashion, and followup phone call ve Matt Orn is the best, no pressure knows his stuff, everyone is nice and very professional, things done in a timely fashion, and followup phone call very personal. thank you More

Amazing service Last July I leased a car from Long and unfortunately totaled it in February. When I was ready to look again there was no question I was going to go ba Last July I leased a car from Long and unfortunately totaled it in February. When I was ready to look again there was no question I was going to go back to Long to get another car. Everyone there has been so kind during both experiences. Both times I worked with their salesman Matt Orn and he was amazing! He explained everything and made the whole process easy. He was able to make it a fun and enjoyable experience and I am so thankful for that. I haven’t been a Subaru owner for long but it saved my life. If you are looking for a Subaru please go to Long, you will not be disappointed! More

Awesome People I had the best experience at Long Subaru. I was helped by Jim, Matt, and Steve extensively. All three associates made me feel comfortable and confiden I had the best experience at Long Subaru. I was helped by Jim, Matt, and Steve extensively. All three associates made me feel comfortable and confident in the purchase I was making. I went into the experience in an undesirable situation. The staff at Long all made me feel like they cared and wanted to better the situation. It is not always the case that you can say a salesman is a good person, rather than just a good salesman. After working with all three associates, I feel confident in saying that they are great salesmen AND great people. I did not feel any pressure throughout my experience and I'm in love with my new car! More

Great car buying experience By far, the best car buying experience - ever. Scott, Ray and Josh were all well prepared, ready to do their jobs which they all did well. I really By far, the best car buying experience - ever. Scott, Ray and Josh were all well prepared, ready to do their jobs which they all did well. I really cannot say enough about Long Subaru. Even the coffee is great! Both sales and business office where in touch frequently and got the job done. I'm happy my friend recommended Long Subaru. More

Great Sales Department My wife and I first encountered Long Subaru a few years back. We hadn't expected to purchase a Subaru at that time, but our interaction with Matt wa My wife and I first encountered Long Subaru a few years back. We hadn't expected to purchase a Subaru at that time, but our interaction with Matt was very helpful. He did a great job of selling the product without being pushy - which is usually a big turn off for me with a dealership. When we were again in the market more recently I had already decided that I had wanted Subaru and returned to the dealership. In my return trip I worked with Matt again, mostly, though did encounter other sales representatives and found them all to be very helpful. Despite a few back and forths with some decisions - and needing to wait for the right time to finally purchase the car - everyone was both helpful and patient with us. The only reason I'm not giving a full 5-stars was that the process to finalize purchase of the vehicle (financing, dealing with the RMV, etc...) was a bit of a bumpy. There was a forgotten signature and I had to make several trips back and forth to the dealership between picking up the car, getting the plates/registration, the inspection completed, and a few rushed trips to the RMV regarding transfer of an old set of plates onto another vehicle (that the dealership wasn't directly helping with). In retrospect it would have been helpful for their to have been more discussion about this process (to complete the car purchase) and - ideally - to have been able to stop by and pick up the new car all in one go without needing to return (or returning once). Still, I'm really enjoying the vehicle so far (about a week in, now) and would definitely consider returning to this dealership in the future. I would very much recommend! More