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Longo Toyota

El Monte, CA

4.8
5,110 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,110 reviews

October 30, 2023

Overall excellent customer service and support! All the staff were very helpful and knowledgeable about the range of Toyota products More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota and happy the sales team exceeded your expectations. Have a wonderful week

October 28, 2023

Esta reseña es para resaltar la exelente atención recibida por el sr José luis del solar gracias a el soy propietario de un auto mirai limited 2023 la sapienzia y profesionalismo del sr Jose Luis hiz More

by Jorge García Roaell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Jorge García Roaell responded

Gracias Longo disfruto manejando un Toyota mirai solo cons entrenar en solucionar el abastecimiento de hidrógeno reto fuerte pero se que lo lograrán Toyota es sinónimo del calidad y respaldo

Oct 30, 2023 -

Longo Toyota responded

De parte de todos nosotros en Longo Toyota, nos sentimos muy honrados de servirle y encantados de saber que José Del Solar cuidó maravillosamente de usted. Bienvenido a la familia Longo y disfruta de lo que conduces.

October 28, 2023

Excel in customer service & customer satisfaction. From the moment of first contact til the last person saying thank you for business. They all greet you with a smile and good morning or afternoon. More

by AngieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Longo Toyota responded

Longo Toyota is certainly smiling from ear-to-ear this morning - Thank you Angie for this amazing posting and we're honored to serve you

October 27, 2023

Enterprise car rental was amazing. In ans out within 5 minutes. And the services was spectacular. The service department had us ready to go within 4 hours. More

by juanitaherdocia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

juanitaherdocia responded

Thank you for the amazing service. Harley Wells and Bruce Herrera are a great team.

Nov 01, 2023 -

Longo Toyota responded

Thanks for stopping by and we're honored to serve you - Team Longo

October 27, 2023

Mr. Del Solar was fast and efficient for the purchase of my used vehicle from Longo Toyota. He was a pleasure to work with and was very enthusiastic about making my experience a positive and exciting purch More

by billorr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Longo Toyota responded

What a great way to start our Monday @ Longo Toyota and we're so happy knowing Jose took wonderful care of you during your visit. Enjoy what you drive

October 26, 2023

Excellent although depending on the Technician who performs the work sometimes they missed some spot like for this particular service when they pressurized wash the engine, the guy who did it missed s More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Longo Toyota responded

We couldn't agree with you more about Noli @ Longo Toyota Svc Dept. He certainly goes that extra mile for each one of his guest. Mel, thank you for being the most important part of our business and hurry back

October 26, 2023

I was a little early and they took me in, the check in was quick and easy my car was ready earlier than promised and my car was washed. More

by r.guzman6303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Longo Toyota responded

Thank you for your posting on DealerRater - Team Longo

October 26, 2023

Friendly staff. Willing to refer opportunities to fellow sales persons. Was open to discuss +and - of a hydrogen vehicle. Stayed at work late to complete transacti More

by Jaytyz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tomita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Li
Oct 26, 2023 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota Sls Dept on DealerRater and so happy knowing Fred Williams took wonderful care of you.

October 24, 2023

Best dealership I had known. No charge above MSRP. They have best selection.Close to my residence. More

by Eddie Dela cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Oct 24, 2023 -

Longo Toyota responded

We know you have many choices when selecting a brand | dealer and we're honored you've selected Longo Toyota to assist in your auto care needs. Call us if you need us!

October 23, 2023

Those staffs are friendly, listen to customers. Solve problems effectively and fast. Give me better advice. More

by Yiping Liu
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Yiping Liu responded

Those staffs are friendly, listen to customers.

Oct 23, 2023 -

Longo Toyota responded

Thank you Yiping, we're so honored to serve you - Team Longo

Oct 26, 2023 -

Longo Toyota responded

Aww - wonderful to read - TY

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