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Longo Toyota

El Monte, CA

4.8
5,078 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,078 reviews

December 27, 2022

The best Toyota dealership by far! No mark up and got everything that they promised!!! Employee Jimmy Phan is awesome!!!!!! More

by AMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Longo Toyota responded

Longo Toyota is smiling from ear-to-ear - Thank you AMB for the shout out and trust you have in our company & team. Enjoy what you drive and keep spreading the word, we can never have enough business - Team Longo

December 26, 2022

Isaac is the man, he was very patient with me and helped me with any questions I had. He knew exactly what I needed. Thank you sir! More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Longo Toyota responded

Thank you Brandon for sharing your visit on Dealer Rater and from all of us @ Longo Toyota, please enjoy what you drive and keep spreading the word about Isaac & Longo, we can never have enough business

December 25, 2022

Michael Kim awesome! He is very friendly and professional The price is also reasonable. Thanks! More

by RYANLOISPARK
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota- Congratulations on your new Toyota and we're honored to serve you

December 24, 2022

Ariel was really helpful and nice and she answer all the questions was asked! Keep up the good job! More

by gd3nni5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and Happy Holidays - Team Longo

December 24, 2022

Excelent service by the advisor Great attention I Will recommended to my friends and others More

by chepedrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Dec 27, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

December 23, 2022

Longo Toyota, thank you guys , I had a such nice service . I am really happy for my service. More

by sarankhuu71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota responded

Thank you for the kind posting - Team Longo

Dec 23, 2022 -

sarankhuu71 responded

👍

December 23, 2022

Anthony provided excellent customer service. Longo is excellent. I travel from Fontana to El Monte because of the great service I receive from Longo! More

by Lindareed6291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota responded

We know you've passed quite a few dealers on the way into Longo Toyota from Fontana and we're so honored to have been chosen to handle your auto care needs. Happy Holidays and Hurry back

December 23, 2022

First time purchasing a car online and over the phone. Pleasure working with Michael Kim. Very helpful, quick, efficient and simple. Wish there were more cars to select from but .. I guess things are d More

by pinkcarnations000
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kim
Dec 23, 2022 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota. Yes so many different manufacture including Toyota | Lexus are experiencing still the chip shortage. However, rest assure Toyota will be orchestrating a send out to the guest who only received one key once they (Toyota the Manuf) is able. Happy Holidays

Dec 23, 2022 -

pinkcarnations000 responded

Great! Looking forward to another purchase soon.

Dec 23, 2022 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive - Team Longo

December 22, 2022

Eric is very friendly ASM. I was there for my 1st Toyota care on my Rav 4.I am very happy with his service. More

by Simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Longo Toyota responded

We're honored to have been chosen to handle your auto care needs. Please have the Merriest of Holidays and hurry back - Team Longo

December 22, 2022

Exceptional service from check in with Albert to free coffee meeting and drive with lead mechanic and excellent customer service with shuttle service I will highly recommend Longo Toyota to everyone! More

by Ntappers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 22, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

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