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Longo Toyota

El Monte, CA

4.8
4,504 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,504 reviews

September 23, 2019

Will come back Best experience with a dealership by far. Brandon really went the extra mile in every way that he could to address the multiple concerns that I had. I More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in finance
Sep 23, 2019 -

Longo Toyota responded

LOVE * LOVE * LOVE this photo - So excited for you and THANK YOU for entrusting Longo with your car care needs. Please feel free to call us if you need anything, we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

September 23, 2019

Excellent Customer Service! I just want to thank Cassey for his excellent customer service! Best sales man I've ever had to deal with. Patient, down to earth dude. I'm already re More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Longo Toyota responded

Thank you for your kind words about your visit to Longo Toyota. We appreciate your efforts in recognizing one of our team members. Have a wonderful rest of the week and hurry back! Team Longo

September 21, 2019

Ruben supported me with my first car purchase I purchased my first car from Ruben in late August of 2019. This was my first time at a dealership... and I walked out with a car. I know people say t More

by Lyndsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Longo Toyota responded

Hi Lyndsey - it's Longo Toyota wanting to say THANK YOU to both you and your parents for entrusting us with your car care needs. It's so important to all of us here at Longo to make sure to not only meet the expectations of our guest but to exceed them. Have a wonderful Monday and welcome to the Longo Toyota Family Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

September 20, 2019

Excellent Customer Service Start to finish Fred Williams was excellent and a pleasure to do business with. I would highly recommend Longo Toyota each and every time you will not More

by Lamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Longo Toyota responded

Hello Lamar, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Fred we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 20, 2019

Good car buying Experience Sam Halawi Great Salesmen very communicative and Polite. I will recommend friends and family. Thank you Sam. Very friendly sales people and contract w More

by Luis Zepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to THANK YOU for your posting/review on DealerRater. I will make sure to share this review with Sam, I know it's going to make his day. Welcome to the Longo Toyota Family! Kary Loefler / Guest Relations Director

September 19, 2019

Great experience for purchasing my first car Very friendly and helpful as i came in very nervouse to get my first car they helped me out with no pressure what so ever and i hade an absolutely gre More

by Mtjr26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Awesome Fred is one of the most sincere and awesome sales people I know. I would refer a friend to him anytime! He definitely had our best interest at heart More

by Etoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Longo Toyota responded

Hello Etoyota, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Fred, we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 18, 2019

Great experience here Antonio Avila was very helpful and friendly. Although car buying can be stressful sometimes, Antonio made it very unstressfull for me. I will recomm More

by T.Badillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Longo Toyota responded

Hi T.Badillo, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Antonio. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 18, 2019

Long goes out of its way to make you happy. Was in a sticky situation trying to get out of a lease, long came through in the final hour to saw my hide. Really appreciate it. More

by JuanG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Sep 19, 2019 -

Longo Toyota responded

Hello JuanG, Thank you so much for your Feedback. We certainly appreciate you sharing your experience. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 18, 2019

Amazing Experience with Car Salesman Juan Maldonado Juan Maldonado was super helpful and knowledgeable with answering questions about Toyota vehicles and helping me get the best deal possible. Best car More

by Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Longo Toyota responded

Hello Santiago, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Juan. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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