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Longo Toyota

El Monte, CA

4.8
4,480 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,480 reviews

September 06, 2019

Amazing customer service I called ahead of time to see the availability of a car and make an appointment because I live about an hour away from Longo. Immediately I was set up More

by HondaCivic2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Sep 09, 2019 -

Longo Toyota responded

Happy Monday and thanks for the shout our on DealerRater about your visit to Longo Toyota. We can't wait to see you again the future for any car care needs. Make it a great day - Team Longo .

September 06, 2019

BEST OF THE BEST Sergio has help me and my family with finding the perfect cars! He’s super attentive, patient and most importantly listens! I’m so grateful to him! As More

by Kimm17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Longo Toyota responded

Thank you for taking time to showcase your visit to Longo Toyota on DealerRater. We certainly appreciate your efforts in recognizing a few of our team members, Sergio/William. Have a wonderful week and hurry back Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

September 06, 2019

Longo Toyota and my Rav4 I came to speak with Brandon Cruz re getting a used Rav4. He was able to help me select my new vehicle. It had been nearly 8 years since I had purcha More

by Nipponlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Longo Toyota responded

LOVE * LOVE * LOVE this photo - nice job - From all of us at Longo - THANK YOU for entrusting us with your car care needs. Have a wonderful week and keep spreading the word about Brandon / Longo we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057

September 06, 2019

An Excellent Experience This was an excellent experience! Your people are very talented in their personal skills. After coming to the decision that the repairs my Tundra requ More

by Trucklover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Longo Toyota responded

Nice Job TruckLove - This is such an awesome review/photo - it certainly made us smile here at Longo. Hey welcome to the Longo Toyota Family and hurry back Team Longo

September 06, 2019

We had a really great experience! I had a great experience! After visiting many dealerships I finally felt heard, excited, and taken care of at Longo Toyota. Thank you again Fred for a More

by Helena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Longo Toyota responded

Woot Woo - We LOVE that you're LOVIN your brand new RAV4 from Longo Toyota. Thank you for entrusting us with your car care needs and have a wonderful weekend. Kary Loefler Guest Relations Director

September 05, 2019

Great friendly dealer, pleasure doing business with We’ve bought multiple cars from Longo (Toyota and Lexus). Salesmen are professional, and easy to work with. All vehicles were high quality and we expe More

by SteveI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Sep 06, 2019 -

Longo Toyota responded

Welcome back Stevel to Longo Toyota - We know you have many choices when selecting a dealership and we're all very honored to keep earning your business. Have a great weekend! Kary Loefler Guest Relations Director Longo Toyota

September 04, 2019

Pleasant We are returning customers and Jimmy Htun has been our sales rep. Last year my husband bought a Toyota Highlander and we are enjoying our truck. We de More

by Nancyg221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Longo Toyota responded

Hello Nancyg221 - How exciting this time must be, Camry's are so nice - great job!!!!! From all of us at Longo CONGRATULATIONS and again, thank YOU for entrusting US with your car care needs. Kary Loefler Guest Relations Director

September 03, 2019

Very fast and easy During the process of the purchase everything was very easy. The only part were I didn’t enjoy was finances because it took a long time to get to me. More

by Rav4guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Hi Rav4guy - From all of us at Longo Toyota we wanted to say THANK YOU, for sharing with others, who follow DealerRater about your visit to our dealership. Your feedback about the time-frame spent in F&I will be helpful for us review our current process in hopes of making any necessary changes to help speed up the process. Have a wonderful rest of the week Team Longo

September 03, 2019

No surprises, just a fair deal on a car we wanted We found a non-Toyota used car at Longi using Car Gurus and made an appointment with Brandon Cruz to check it out. It was nicer than we expected and f More

by Dave T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Longo Toyota responded

Thank you for the shout out and great photo! Team Longo Toyota

September 02, 2019

Great customer service Brandon was professional and delightful to work with. He explained every step of the buying process so we knew what to expect. I would definite come b More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

This is the best photo ever - WOW - Great People (you two), Nice backdrop (Longo) and you can never go wrong with a Toyota in the picture. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota and from all of us we wanted to say CONGRATES on your recent purchase. Have a wonderful rest of the week and keep spreading the word about Longo / Brandon, we can never have enough business. Kary

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