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Longo Toyota

El Monte, CA

4.8
5,061 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,061 reviews

July 18, 2019

Excellent The dealer was extremely helpful. He was really convincing and tried to help us to get the best deal in every way possible. I wish him the good luck i More

by Khalid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Longo Toyota responded

Happy Friday and THANK YOU for the shout out on DealerRater about your visit to Longo Toyota. Have a wonderful weekend driving around your brand new Toyota. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 17, 2019

Buying a Car Overall the experience of buying a used car from Longo Toyota was very good. Every question was answered about the car and throughout the paperwork. More

by Ej89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota. We appreciate your efforts in recognizing one of our team members, Cassey. Have a wonderful rest of the week. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 17, 2019

Longo & Arina Romanovskaya provide excellent cust service On Sunday I traded in my 2005 Camry XLE for a 2019 Camry LE hybrid, and work with Arina Romanovskaya. She represents why my husband and I continue to More

by Camryguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Jul 18, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for sharing your visit to Longo Toyota on DealerRater. I'm delighted to read of the caring attention provided by Arina and the team. Have a wonderful rest of the week and hope to see you soon in the service department. Team Longo

July 16, 2019

Outstanding customer service It has been one of my most pleasant car buying experiences. Cassey was very profesional and easy to deal with. Our Certified Camry came with two keys, More

by Bravo74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Longo Toyota responded

Hi Bravo74, It's Longo Toyota wanting to say *** CONGRATULATIONS *** glad to read that Cassey took wonderful care of you. Make it a great day and keep spreading the word about Longo / Cassey we can never have enough business. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 15, 2019

Drove away satisfied. Ruben was patient and professional. Went in for something older but walked out with a newer certified preowned with all the bells and whistles. We wor More

by Jonny
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Longo Toyota responded

Hello Jonny, CONGRATULATIONS on your new Toyota. We are glad to read that Ruben took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

July 15, 2019

I'm blown away!!! Fred was a pleasure to deal with. He was everything a salesman should be and more. He explained everything in detail and with no pressure. More

by Glolgirl#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Longo Toyota responded

Hello Glolgirl#1, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your vehicle. All of us here at Longo are very honored you've chosen us for your car purchase. Cant wait to share your comments with Fred. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 15, 2019

Great Experience dealing with one of the best Sales Person I had never had a great experience buying a car. We have bought our 2015 Toyota Highlander sometime 2016 from this place. We bought our Avalon Hybri More

by AvalonofNene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALI at Financial Department
Jul 15, 2019 -

Longo Toyota responded

Hello AvalonofNene, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Isaac and Ali gets a copy, I know it will make their day! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 15, 2019

Great Very nice and professional very clear throughout the process of buying a used car from Longo I will tell my friends to shop at Longo for quality serv More

by Ravelent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Longo Toyota responded

Hi Ravelent, It's Longo Toyota wanting to say *** CONGRATULATIONS *** glad to read that Brandon took wonderful care of you. Make it a great day and keep spreading the word about Longo / Brandon we can never have enough business Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 15, 2019

Love my new Prius!! Brandon Cruz at Toyota really helped me out. I was worried about turning in my lease and he made the process super easy, took care of me; and hooked m More

by delfina.work
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blanco
Jul 15, 2019 -

Longo Toyota responded

Hi delfina.work@gmail.com, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Brandon. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 14, 2019

Best experience at Longo Juan is s very knowledge sales person. Found the perfect car that fits my needs. No pushing. I will recommend him at the Longo dealer to all my fri More

by valenzuelaesperanza
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Longo Toyota responded

Hello valenzuelaesperanza, Glad to read that Juan took great care of you. From all of us here at Longo we really do appreciate your business. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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