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Longo Toyota
El Monte, CA
5,082 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,082 reviews
April 27, 2024
Good accommodations and service. Would come back. The price was a little bit high but still got job done Would come back. The price was a little bit high but still got job done More
by Hmendez11
Employees Worked With
April 26, 2024
Very good I really liked the-service and working with Alex , he was very professional and quick. Alex , he was very professional and quick. More
by Arin
Employees Worked With
April 26, 2024
Clean, accurate as it should be if talking about the real Toyota Dealership and overall. Toyota Dealership and overall. More
by Demitry
Employees Worked With
April 24, 2024
Francis is excellent in her service. She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our futur She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our future services with her again. More
by Emma S.
Employees Worked With
April 23, 2024
Very impatient, using vulgar and rude language. I don't discriminate against anyone's appearance, but as a service industry, the salesperson's behavior and demeanor are extremely uncomfortable. I d I don't discriminate against anyone's appearance, but as a service industry, the salesperson's behavior and demeanor are extremely uncomfortable. I don't understand why you would hire such an employee. Maybe you can't find anyone else. We asked her about the price of the car, financing, and performance, but she couldn't give professional answers. Her attitude was very insincere. It was a terrible experience. She was very dishonest about the prices, extremely rude, and lacked patience. It felt like she expected us to overpay her. Very impolite. More
by perter
Employees Worked With
April 21, 2024
Jimmy Phan was the best! He was helpful, not pushy, and provided upfront pricing that stayed the same without crazy markups. He was informative and made my experience at Lon He was helpful, not pushy, and provided upfront pricing that stayed the same without crazy markups. He was informative and made my experience at Longo Toyota feel seamless. Based on my experience I feel I will definitely be a repeat customer of Jimmy’s! Thank you Long Toyota for having a highly skilled, personable, exceptional employee like Jimmy Phan! More
by DinaC
Employees Worked With
April 21, 2024
Good and very good place. Professional and nice communication from the service department all the best until now Professional and nice communication from the service department all the best until now More
by Windz1313
