Back

Longo Toyota

El Monte, CA

4.8
5,091 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,091 reviews

February 23, 2024

Service advisor was very straightforward about what had to be done to my truck, very concise and knowledgeable. When he said that the service will take about 1 1/2 hours, I received a text from him telling More

by melfer 321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Feb 23, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy to know the time-frame of service exceeded your expectations. Have a great weekend and hurry back

February 22, 2024

Jimmy is the best. He explained things well and answered our questions. He clearly communicated what to expect and what is required. He was generous with his time with More

by Verdi V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Lee
Feb 22, 2024 -

Longo Toyota responded

Thank you Verdi for sharing your visit to Longo Toyota online and so happy knowing Jimmy & JJ took amazing care of you during your visit. Enjoy your recently purchased vehicle and call us if you need us. Team Longo

February 22, 2024

Longo is always great to work with. 2nd time purchasing a vehicle with them and always a great experience! More

by SDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Longo Toyota responded

Welcome back to Longo Toyota for your 2nd purchase and happy the team took wonderful care of you

February 22, 2024

I have been patronizing Longo Toyota for decades. I have confidence in their professionalism. Even though I live in a city with a Toyota dealer in town, I commute to Longo for vehicle service. More

by springh2obagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Longo Toyota responded

Thank you for allowing us @ Longo Toyota Svc Dept to earn your business. Make it a great day

February 21, 2024

They are always so cordial and cats always checking in. Never hesitating to ask before any action taken. More

by Rodriguez_adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you Adriana for entrusting our company (Longo Toyota) and team (JJ) to handle your servicing needs. Make it a great day

February 21, 2024

So easy, great service and I love my new car! They have the best selection so you can get what you want. More

by chelseadevine5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Orozco
Feb 21, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and happy we had what you were looking for. Enjoy!

February 21, 2024

I like to go Longo Toyota for my car, because it is very easy to make an appointment and modified when needed. More

by kuorn2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center for your auto care needs.

February 21, 2024

Bad customer service workers bad attitude didn’t do anything they promise didn’t return my car on time More

by Danny454ss2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Matthew Menendez today (Feb 21, 2024) in detail about your experience, We look forward to seeing you again in the next week or so. Team Longo

February 21, 2024

Clean, Good service , Excellent customer service. I love to have my service at this location. More

by yeky97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

We enjoy having you as a guest of Longo Toyota.

February 20, 2024

One of the best experience I’ve ever had in buying car with this dealership and Marcos. He was with us in every process of buying car explained every step. They treat everyone with respect and down to ear More

by nil.zerafat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos versus
Feb 20, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your viewpoint on DealerRater and we cannot wait to send this over to Marcos, it's certainly going to make his day. We're so happy Nelly you came to Longo Toyota.

...
77
...