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Lou Fusz Kia
St. Louis, MO
4,409 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,409 reviews
November 02, 2023
The driver's seat bolster would not fit and the salesman knew it when we bought it. We worked with it for several months to get it to work. We gave up and told the service department and they ordered the ne knew it when we bought it. We worked with it for several months to get it to work. We gave up and told the service department and they ordered the new part. My wife brought the car in and they couldn't fix it because it was he wrong part. They ordered a new part and we will have to bring the car back in to get it fixed. More
by rthornhill
Verified CustomerEmployees Worked With
November 02, 2023
Always friendly service and Andy kept me informed of what repairs were needed. If you have an appointment for service, they get you in and out. repairs were needed. If you have an appointment for service, they get you in and out. More
by mkredhot
Employees Worked With
Andy Johnston Jr
November 01, 2023
Kirstie was incredible! From start to finish she made the process so simple and easy! She communicated updates on the car whenever she had them and was very easy to get in t From start to finish she made the process so simple and easy! She communicated updates on the car whenever she had them and was very easy to get in touch with if I had any questions. She made the buying process smooth and I really appreciate all of her help! More
by kfinnegan
November 01, 2023
Very easy process. It didn’t take us much longer than deciding which exact vehicle we wanted to buy. Thanks for the smooth experience all the way around. It didn’t take us much longer than deciding which exact vehicle we wanted to buy. Thanks for the smooth experience all the way around. More
by stecoop
October 28, 2023
Absolute worst service. Rip off. Treated disrespectfully. Will never go back. Staff doesn’t care about customers. Rip off. Treated disrespectfully. Will never go back. Staff doesn’t care about customers. More
by ashleymccullough31
Employees Worked With
October 28, 2023
Kirstie was a delight to work with; very knowledgeable about the vehicles we were interested in. She was just what we needed after a couple of bad experiences with other dealers. about the vehicles we were interested in. She was just what we needed after a couple of bad experiences with other dealers. More
by mameb48
October 28, 2023
The staff is attentive and professional. I had sn emergency situation (busted tire) and i was allowed to come in the next morning and received prompt service. I had sn emergency situation (busted tire) and i was allowed to come in the next morning and received prompt service. More
by rowheelr
Employees Worked With
Service
