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Lou Fusz Kia

St. Louis, MO

4.7
3,720 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,720 reviews

August 30, 2021

I was completely impressed with the service I was provided. My service advisor, Zachery Lentz, was professional, knowledgeable and courteous! I had to wait for my car and he advised the recall work More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz
Aug 30, 2021 -

Lou Fusz Kia responded

Thank you for the great review Luis! We are happy to hear that you were able to get in and out in a timely manner!

August 28, 2021

The customer service at Fusz Kia is top notch - friendly, respectful and professional. The wait time for service/repairs was reasonable, and the waiting area was clean. More

by S. Williams
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard, Kevin Derleth, Zack Lentz
Aug 30, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review! We value you as our customer and look forward to working with you in the future!

August 26, 2021

I always receive the best service and experience . Customer service is very amazing there. I love the environment in the dealership, its the best too!! More

by jajohnson2389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doyle Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Mace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
Aug 30, 2021 -

Lou Fusz Kia responded

We value you as our customer, and we look forward to working with you again in the future!

August 25, 2021

Wasnt welcomed with a friendly greeting, and was being overcharged for something I was told free, unless I got work done. When I asked questions Andy the service clerk, got annoyed. More

by juan.lewis45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Aug 30, 2021 -

Lou Fusz Kia responded

We are sorry to hear about your experience and we will be passing your message along to management. Thank you

August 24, 2021

Nicci was super amazing. She kept me up-to-date on everything that was going on. What an amazing experience. I will only buy cars from Lou Fusz going forward More

by CLARENCE1629b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicci
Aug 30, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review and your kind words about Nicci! We hope to see you again in the future!

August 23, 2021

Every time I go here, the staff and service is top notch. Free soda, free wifi, and awesome comfy seats to wait in. I love this place. More

by jhough23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Lou Fusz Kia responded

Thank you for your kind words about our service department! We value you as our customer and look forward to seeing you again!

August 23, 2021

Always great service and friendly staff. The needed repairs were made and explained to me. Everything was completed in a timely manner. No complaints whatsoever! More

by DEBBIEJM1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicki in service dept
Aug 24, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review Debbie! Thank you. We hope to continue business with you in the future!

August 23, 2021

Great experience. We were not planning on leasing a new car. My husband came in to get a new key made for my optima and the Niro caught our attention. Macy and Curtis were very helpful and informative. It More

by krisfish430
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 24, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. Macey and Curtis are always happy to help! Feel free to reach out if you need additional assistance in the future!

August 20, 2021

Had an amazing experience here at lou fusz. I had two negative experiences at local kia dealerships before dealing with lou fusz. One marked up the price after agreeing to msrp and the other didn't ackno More

by Lec735
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, Crystal Cody
Aug 23, 2021 -

Lou Fusz Kia responded

Thank you for the great review! We are happy that you had a great experience with Mike, Crystal, and Jake. We value you and appreciate your recommendations.

August 20, 2021

Communication was very clear, work was completed even faster than I had anticipated, and my car was returned fixed and clean. It was a completely stress-free experience from start to finish. More

by mtuths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lou Fusz Kia responded

We appreciate your business, and hope to continue working with you in the future!

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