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Lou Fusz Kia

St. Louis, MO

4.6
4,406 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,406 reviews

May 06, 2022

Thank you for the excellent service on my Buick Envision to replace my driver side mirror & housing unit on May 5, 2022. Everyone in the office who passed by me acknowledge me & asked me if I needed help. More

by divajagld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were several guys who acknowledge me but I didn't get their names. Kudos to the entire collision staff, Amanda Otten
May 09, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

May 06, 2022

Everyone is very attentive to the customers needs. They always seem to get your car in and out as quickly as possible. Very friendly service. More

by andykleinheider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 09, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our dealership and staff. We look forward to seeing you again!

May 05, 2022

They are always so nice and polite and helpful every time I go in there. My experience with Lou Fusz have been great from the time I bought my car and now with all of my service. LOVE THEM More

by jennmac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Fusz Kia responded

Thank you so much for taking the time to leave us a kind review. We appreciate you choosing our store and we look forward to seeing you again in the future!

May 04, 2022

The work done on the car was good but the customer service rep wasn't too friendly. He basically was rude about a couple situations that arose on the multi-point inspection. It seemed as though my son More

by mattdeimeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review and bringing this to our attention.

May 04, 2022

Listen I am very selective about who I choose for the maintenance of my vehicle….And Lou Fusz always exceeds my expectations ….simply excellent customer service More

by Edward R Conner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Macey Oates
May 06, 2022 -

Lou Fusz Kia responded

Thank you for choosing our store! We appreciate you as our customer and we look forward to seeing you again!

May 04, 2022

My Cadenza is our 4th Kia from Lou Fusz. Super sales and service staff and know many by name. I trust what is needed for my car. More

by victor.baruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
May 06, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 04, 2022

Body shop left repairs undone and refused to return my calls about it, I paid another place to finish the repairs. Had my car for MONTHS with one excuse after another, Cost me over $500 in rental fees. More

by santashelpers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
May 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to being this to our attention. We will be passing your message along to management, and we hope to see you again.

May 03, 2022

Always professional, punctual, and a pleasure to deal with. Room to wait and work too. More

by Steve Woods
Recommend Dealer
Yes
Employees Worked With
Service
May 06, 2022 -

Lou Fusz Kia responded

We appreciate you! Thank you for you kind words. We hope to see you again!

May 03, 2022

Excellent customer experience. Great service. I have come here over 10 years and 2 cars later. Highly recommended. More

by S McField
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 06, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 03, 2022

Great service as I have come to expect. They folks up there always take such great care of us and our vehicles. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

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