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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,350 Reviews

4,350 Reviews of Lou Sobh Honda - Service Center

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July 23, 2025

Excellent and timely service, as usual. I came in as a walk in and they were able to get my car fixed in an hour. More

by KBAGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lou Sobh Honda responded

Thank you! We're happy to hear you received excellent and timely service. Glad we could get you back on the road so quickly!

July 22, 2025

They’re always great on every visit. Customer service is friendly, positive, and fast. And Communication is great More

by BKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you so much! We're thrilled to hear you consistently have a great experience with us. Friendly service and clear communication are what we strive for every time!

July 22, 2025

Laith is always wonderful to work with. Top notch. Exceptional customer service. Great communication as well. More

by shann6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you so much! We're lucky to have Laith on our team—he’ll be thrilled to hear your kind words. Exceptional service and communication are what we aim for every time!

July 22, 2025

Faith was cordial and professional. I especially appreciate how he kept me informed about time estimates and costs. More

by john.c.steinmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Laith made your experience smooth and transparent. Keeping our customers informed is a top priority—we appreciate you noticing!

July 22, 2025

I get very frustrated with the barrage of emails I receive wanting to buy back my vehicle. Jimmy Harris, makes them somewhat bearable however because he has always taken excellent care of my vehicle. More

by Mmcall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you for your honest feedback. We understand how the emails can be frustrating and appreciate your patience. We're glad Jimmy has consistently provided excellent care—that means a lot to us!

July 22, 2025

Service agent was great. Very speedy, got in and out in less than an hour. Too expensive More

by GBRUMBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lou Sobh Honda responded

Thanks for the feedback! We're glad you had a great experience with our service agent. We appreciate your input on pricing and will keep it in mind.

July 21, 2025

Great service! Barry was super friendly and great at explaining to me the service I had done and answered my questions about future services. More

by d.applbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Barry made your visit a positive one and took the time to answer your questions. We appreciate you choosing us!

July 20, 2025

Heather was attentive to my vehicle's needs as always. She is definitely an assert to Lou Sobh Honda. More

by niamaya27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We agree—Heather is a valuable part of our team. We appreciate you recognizing her great work!

July 20, 2025

I got my A/C fixed. We had a small problem that I had to bring my car back into the shop. They fixed it for me and even refunded me some money back. The staff was helpfu More

by avictoriamedina_131994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold
Jul 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience. We’re glad our team was able to resolve the issue and keep you informed throughout. We appreciate your patience and your kind words about our staff.

July 17, 2025

Every time I go get my service done they always takes me in soon as possible and get it done and they always polite and very nice and they never waste time so I been there for many many times and I love to More

by ALDEEWANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lou Sobh Honda responded

Thank you so much for your continued trust and kind words! We're glad to hear our team consistently provides quick, friendly, and reliable service. We truly appreciate your loyalty—see you next time!

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