4,178 Reviews of Lou Sobh Honda - Service Center
I went to Lou Sobh Honda on a Saturday morning for oil change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! More
My recent experience at Lou Sobh Honda was exceptional—fast, professional, and incredibly comfortable while I waited. My technician, Anthony, elevated the entire experience; it felt like havin exceptional—fast, professional, and incredibly comfortable while I waited. My technician, Anthony, elevated the entire experience; it felt like having my own personal Honda minister. I was genuinely amazed when he placed his hand gently on my Civic's dashboard, as if he was intuitively sensing exactly how my car was running. Anthony asked thoughtful questions about my driving habits, past service history, and experiences on the road, which made me feel he genuinely cared about my vehicle's long-term performance. He made spot-on recommendations tailored specifically to my car’s needs, ensuring I left the dealership confident and reassured. Best of all, Anthony shared his personal cell number and encouraged me to text him anytime I have questions or concerns. That's the kind of personalized service and peace of mind that's rare to find. Lou Sobh Honda Service truly defines "state of the art." Highly recommended! More
Very disappointed in our visit. Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of. Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of. More
Ryan was great. He kept me up to date and offered the head lamp service that turned out better than expected. He kept me up to date and offered the head lamp service that turned out better than expected. More
Anthony and the service techs worked diligently to solve an issue that they were unable to replicate when dropped off. The team offered a nominal repair solution that corrected the problem. Top notch custo an issue that they were unable to replicate when dropped off. The team offered a nominal repair solution that corrected the problem. Top notch customer service!! More
Anthony was awesome. He was very attentive and made sure my car was in and out as fast possible. 10/10 would recommend He was very attentive and made sure my car was in and out as fast possible. 10/10 would recommend More
The Communication from Rashed was great. The car was ready as promised and he made helpful suggestion on future services. The car was ready as promised and he made helpful suggestion on future services. More
Aquila was attentive to my walk-in service request (for a warrantied battery that had gone dead) and kept me updated on what they were doing (testing the battery for failure indicators) and progress througho warrantied battery that had gone dead) and kept me updated on what they were doing (testing the battery for failure indicators) and progress throughout. I felt like a valued customer throughout my visit. More
Very professional and dedicated to make the customer happy! I will definitely be back for my next service happy! I will definitely be back for my next service More
Excellent service in a timely manner and they only make repairs that are necessary, no pressure to replace parts that are still in excellent working condition. repairs that are necessary, no pressure to replace parts that are still in excellent working condition. More