Steve Kahn helped me with my first car purchase - a Eurovan back in 2002 - and also my second - a Golf in 2009. I feel lucky to have met him on the lot! Both times, he was friendly and competent, answering my many questions with respect and never rushing or pushing me with my decision.
I certainly didn't expect to be searching for another car so soon, but having just been in an accident this month where my car was totaled, I knew that I would head back to Burnsville VW to see if Steve Kahn was still there. It was a pleasure to work with him (again!) and even though I was indecisive & stressed about buying under such a short time frame, Steve made my experience better.
Believe me, I tried going to several other dealers and no one was as kind, patient and personable as Steve. He helped me explore different options, was attentive without being annoying or aggressive, was generous with his time and he even worked late to make sure I could take a few more comparison test drives before going home for the night.
I would highly recommend Steve to anyone looking for a new or used VW.