Even though we had one of the bad diesel VWs, overall, we were VERY pleased with Luther VW, and with Omar, our salesman. We used our settlement towards a new GOLF. Omar helped us figure out what model made the most sense. He understood my concern with visibility, and recommended the hatchback model, which is PERFECT. He was patient with me and all of my questions. He helped me figure out all of the "bells and whistles." Later on, I heard him talking in Spanish with another customer. He is a multi-talented man. His assistant was also GREAT.