Luther Family Buick GMC

Fast and friendly! I brought my pickup in for a supposed paint chip and they were able to buff it out and it was supposed to be gone for a week and I got a back within t I brought my pickup in for a supposed paint chip and they were able to buff it out and it was supposed to be gone for a week and I got a back within the half hour. I was very pleased with the service and the friendly staff. More

poor customer service They called at 140 pm let me know my car is ready. I asked if they could pick me up since they gave me ride back to my house at 7am. Paul stated he wo They called at 140 pm let me know my car is ready. I asked if they could pick me up since they gave me ride back to my house at 7am. Paul stated he would let the driver know. I called back to Paul's phone at 3pm and left a message, when are they going to pick me up? I called the main phone number at 4pm, they transfer back to service dept., they stated the driver is on a route. I got there at 530pm, a family member gave me ride. The driver or the service dept did never called back. I had to find my car in the parking, they didn't washed my car and there was no plastic sheet on my seat and paper on the floor! the person at the front desk to pay my bill, wasn't very nice! I explained to her what happen, all she stated she let the driver know. More

Always great service The part that was the problem was fixed, thus i was saved from the cost of buying a new part. Very happy about the price. The part that was the problem was fixed, thus i was saved from the cost of buying a new part. Very happy about the price. More

Repair of wheel bearing and tie rod. They were very helpful and courteous. They got me in the shop in a very timely manner. The mechanic got the issues fixed in a timely manner. Ther They were very helpful and courteous. They got me in the shop in a very timely manner. The mechanic got the issues fixed in a timely manner. There were no surprises. More

Very Helpful Went in for an oil change and transmission flush. Also thought I might have an oil leak. Service members tracked down a differential leak and spent Went in for an oil change and transmission flush. Also thought I might have an oil leak. Service members tracked down a differential leak and spent extra time fixing so I could go on a scheduled trip the next day. They also took care of a tire leak. More

New car purchase We had a GREAT experience at Luther. Cory was an great informative sales man. This is the 3rd new car we have bought! Thank you We had a GREAT experience at Luther. Cory was an great informative sales man. This is the 3rd new car we have bought! Thank you More

Buying a truck Just over all great people to work with and I have purchased from them before and had great service in the past. I would recommend them to anyone. Just over all great people to work with and I have purchased from them before and had great service in the past. I would recommend them to anyone. More

Service Had to get a part replaced and while the car was in for service it was determined that there was a recall that needed work. My stay was longer than an Had to get a part replaced and while the car was in for service it was determined that there was a recall that needed work. My stay was longer than anticipated but the service employees kept me informed so I could take the shuttle instead of waiting the entire time. More

Wonderful Experience! Everyone I dealt with at Luther was perfect. David was helpful in finding the best car for me and even went down to Minneapolis to get it brought up t Everyone I dealt with at Luther was perfect. David was helpful in finding the best car for me and even went down to Minneapolis to get it brought up to Fargo! I know it won’t be for a while, but my next vehicle purchase will definitely be from Luther Family Buick GMC! More

Great Experience I had a great experience with buying a vehicle here with Karen Ust. She was very informative and gave me all the information available about the vehic I had a great experience with buying a vehicle here with Karen Ust. She was very informative and gave me all the information available about the vehicle features, the options and access I had available to me, she told me about all the incentives that were available to me and what I needed to get those incentives. She was easily to work with and very friendly. She answered all my questions and made sure I got everything I needed before I left the dealership with my 2019 Buick Encore. More