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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
March 25, 2023
Dropped off the vehicle the night before. Was contacted about 2 pm, that the work was done. Nice that I didn’t have to check on it. Picked it up at about 6 pm. Excellent service! Was contacted about 2 pm, that the work was done. Nice that I didn’t have to check on it. Picked it up at about 6 pm. Excellent service! More
by Djaj1062
Verified CustomerEmployees Worked With
March 25, 2023
Upon arrival to pick up vehicle I was told “we drove it around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another employee proceeded to yell “hurry out of here, you’re wasting space” Rude and inconsiderate. Will not be taking any of our Fords here. Employees refused to provide names of who worked on my vehicle or who that rude employee was. More
by jeberle14
Employees Worked With
Other Employees :
Travis Dickinson
March 24, 2023
Working with Tim Z. at Luther Ford was wonderful!! Tim was very patient and helpful in finding me the right vehicle! Would highly reccomend! at Luther Ford was wonderful!! Tim was very patient and helpful in finding me the right vehicle! Would highly reccomend! More
by lynettev2
March 24, 2023
The sales rep that we bought 2015 from was great to work with have always been happy with vehicles I bought services department has always done a great job only dealership I will work with with have always been happy with vehicles I bought services department has always done a great job only dealership I will work with More
by WRENCHMAN
March 23, 2023
Went in for ABS and Traction light on and couldn’t figure out what was wrong, light came back on within 12 hours of having it back out what was wrong, light came back on within 12 hours of having it back More
by BABJOHN
Employees Worked With
March 23, 2023
They got my car in right away and fix what was wrong very professional and at a reasonable price would recommend to everyone professional and at a reasonable price would recommend to everyone More
by vivianschulz
Employees Worked With
Other Employees :
Timothy Lipa, Travis Dickinson, Kayla Blank
March 23, 2023
Was a quick and easy process. The staff were polite and helpful throughout the whole expirience. The staff were polite and helpful throughout the whole expirience. More
by ZACH.WYMAN
March 23, 2023
They support kfnw fm and they are good people to work with got my las car at luther GMC with got my las car at luther GMC More
by rgschrader
Employees Worked With
March 23, 2023
Service was prompt and quick. Cost of the repair was reasonable. Service Advisor kept me well informed on the status of the service work. Cost of the repair was reasonable. Service Advisor kept me well informed on the status of the service work. More
by mlipp
Employees Worked With
Anna Hawkins
March 22, 2023
Fast lane was not fast. Was promised an hour and was there over 2. Somehow they screwed up my wiper fluid. Now I’ll have to have someone else fix it as I will never go bac Was promised an hour and was there over 2. Somehow they screwed up my wiper fluid. Now I’ll have to have someone else fix it as I will never go back More
by Mrbriske
Employees Worked With
Not sure
