Mac Haik Chevrolet - Service Center

Jim was very attentive and followed up with me with the estimate of wrk that needed to be performed and the work recommended but not necessary. estimate of wrk that needed to be performed and the work recommended but not necessary. More

Excellent service and service consultant very helpful and kind. They even washed my truck for me nice 👍 kind. They even washed my truck for me nice 👍 More

EXCELLENT AND EXPEDIENT CUSTOMER SERVICE! ! So nice to have experience with someone who knew what they were doing and worked to take care of my problem quickly! ! So nice to have experience with someone who knew what they were doing and worked to take care of my problem quickly! More

I was a walk-in, the service technician worked to get the repair completed fast. repair completed fast. More

Kayla Charles and Ron Sherry were absolutely amazing to work with. They were extremely informative and patient the entire time. work with. They were extremely informative and patient the entire time. More

I took my truck in on September the 29th to be serviced for the following oil change tire rotation, and the Shark antenna to be replaced and for someone to look at my radio because it keep stopping. On my for the following oil change tire rotation, and the Shark antenna to be replaced and for someone to look at my radio because it keep stopping. On my invoice it stated a part was being ordered for the radio. I gave it a few weeks then I called since no one called me. I spoke with the service guy name that was printed on my invoice which was Christian D. and we agreed I would bring the truck in was Tuesday October 24. After sitting in the waiting area about an hour I was told the radio that came in was broken. Christian told me another one would be ordered and I would be notified. I gave it a few weeks again. I was not notified so I called to check the status. I spoke with Christian and it was in so told him I would be there Saturday morning November the 18th. He told me to ask for Mario. I went in Saturday morning and I spoke to someone and told him I was waiting on Mario. The guy asked me what was going on? I told him that my radio was going to replaced. He asked was I leaving my truck or staying? I told him no I was not leaving my truck. He told me it would be all day because they only had one electrician on Saturday and five Monday thru Friday. I left and the next week on Monday the 20th I received a text from Christian. The text message stated the radio was going back. I called him back to let him know what happened Saturday. We agreed he would hold the radio. I told Christian I would be there Saturday morning November 26th at 8am and he said ask for Juan. I was there Saturday at 8am. I waited in the waiting area and about thirty minutes later I was told the part was wrong. I said ordered the part and call me when it's correct. Today is December 2, 2023 I have not heard from anyone from Maik Haik Chevrolet to apologize for the inconvenience or anything. I bought this truck brand new last December and it has not been a year yet. More

Eduardo Juarez delivers customer satisfaction With Follow Up and attention to detail every visit. Thank you. Tom Up and attention to detail every visit. Thank you. Tom More

The service attends were friendly and nice. The building and restrooms were clean and my vehicle was ready in a timely manner The building and restrooms were clean and my vehicle was ready in a timely manner More

Eduardo has helped me both times at the Quick Lube and he has always been extremely helpful, professional and provided great Customer Service. has always been extremely helpful, professional and provided great Customer Service. More

He was very helpful Mario Cavazos he answered all the questions. Thanks for you’re help questions. Thanks for you’re help More