Mac Haik Chevrolet - Service Center

Unfortunately the process was not smooth as expected. During the sale part everyone would be available and trying to commit the sale. Unfortunately, after the sale was done the Financial department was n During the sale part everyone would be available and trying to commit the sale. Unfortunately, after the sale was done the Financial department was not the best process as they were rushing to have the paperwork signed without allowing time to read it. During the sale process I was offered a tax credit, however it was not a credit it was tax exemption, both words are different but the financial department could not understand this was a trick to commit the sale. This was a cash purchase, they required me to sign a document allowing them to release my information, as it was a cash purchase I didn't have to disclose my personal data so I was fine proceeding with the mentioned document. The issue is that they called me after the paperwork was signed requesting my SSN, they were really pushing, I am glad my wife reminded me before I shared it. Also, there was a part for my new car that they had to order as part of the 'will do agreement' and they said they would call me whenever the part arrives. I had to follow up with them to even order the part, as they didn't follow up. It was until I got transferred to the manager that everything changed and started moving as expected. I feel the only issue is the lower level resources to be provided with the correct training to be able to support the users. I hope I would not face any issues with the title delivery. More

Experience with Mac Haik service is always a pleasure. Friendly, knowledgeable people, fast, reliable work, nice environment if you need to wait, Friendly, knowledgeable people, fast, reliable work, nice environment if you need to wait, More

The service was great. Salesman friendly and knowledgeable. The loan officer was friendly and knowledgeable also. Salesman friendly and knowledgeable. The loan officer was friendly and knowledgeable also. More

Christian was very helpful after I had issues at the westside Chevy dealership. They took a whole month to not fix my car at the westside Chevy dealership but when I went to Christian they were able to westside Chevy dealership. They took a whole month to not fix my car at the westside Chevy dealership but when I went to Christian they were able to fix the car in one day.I will definitely be back if I have a issue with my vehicle and ask for Christian if you have any questions. More

Great dealership - everyone was helpful and engaged. They made this process easy. Marcos was super as a sales person. They made this process easy. Marcos was super as a sales person. More

Mac Haik and their team keep me coming back every two years for a new Equinox. Top quality all around. years for a new Equinox. Top quality all around. More

Chris was awesome and attentive. He appreciated my time and got everything taken care of. He appreciated my time and got everything taken care of. More

I was very pleased. Truck battery started failing during my lunch break. After the truck barely started, I headed straight to Mac Haik Lube Center. They had the batter Truck battery started failing during my lunch break. After the truck barely started, I headed straight to Mac Haik Lube Center. They had the battery replaced within an hour . . . in time for me to get back to work without being missed. Good work ! . More

Expensive service work prices and TV channel in waiting room was uncomfortable because all the hate spewing from it. room was uncomfortable because all the hate spewing from it. More

they take to long for an oil change even with appointments. Why make an appointment if you still going to wait more then two hours. That is to long of a wait for an oil change. appointments. Why make an appointment if you still going to wait more then two hours. That is to long of a wait for an oil change. More