Maita Toyota of Sacramento

My car has been in three separate times for the same issue and still not resolved. Better things to do with my time than to sit and wait for my car each week, and be made to feel like it is my issue an issue and still not resolved. Better things to do with my time than to sit and wait for my car each week, and be made to feel like it is my issue and not there issue. It’s a dang radio- replace it at this point! More

Car washer was still down. I was told that it should be done an hour and 45minutes but took over 2hour 15 minutes. And there was no explanation that the price went up. done an hour and 45minutes but took over 2hour 15 minutes. And there was no explanation that the price went up. More

Jonathan has EXCELLENT customer service!!! He is a diligent, professional, knowledgeable and courteous Toyota employee. He never fails to return my inquries with great answers. diligent, professional, knowledgeable and courteous Toyota employee. He never fails to return my inquries with great answers. More

Squeaky wheel problem never fixed on RAV4 after spending over $2000 on rear brakes, a bearing, a front brake check, and an unrelated front boot replacement, only to be told its all due to moisture and rust over $2000 on rear brakes, a bearing, a front brake check, and an unrelated front boot replacement, only to be told its all due to moisture and rust on a car that only just hit 100K and never had a noise problem before. More

The techs didn’t reset the “Maintenance Required” after my first service of this new vehicle. It concerned if there is a problem. Dr. Najmi my first service of this new vehicle. It concerned if there is a problem. Dr. Najmi More

I ALWAYS HAVE THE BEST EXPERIENCE AT MAITA TOYOTA. THE ADVISORS, LOT PORTERS, AND ALL OTHER STAFF ARE SO POLITE AND EASY TO WORK WITH. ADVISORS, LOT PORTERS, AND ALL OTHER STAFF ARE SO POLITE AND EASY TO WORK WITH. More

We always have our vehicles serviced at Maita. Wouldn't go elsewhere. All staff members from the service drive to the check out valet are most helpful and friendly. go elsewhere. All staff members from the service drive to the check out valet are most helpful and friendly. More

Really fast service max been there waiting 1hr 30 min . They have good employees they try there best to explain every detail of your plan or service done . They have good employees they try there best to explain every detail of your plan or service done . More

CJ (sales) was very helpful , unfortunately he was faced with a difficult situation since I had to leave abruptly due to a serious medical condition. When I returned, CJ made sure that all my questions were with a difficult situation since I had to leave abruptly due to a serious medical condition. When I returned, CJ made sure that all my questions were answered and all my concerns resolved. Initially, I had a problem with the JBL subwoofer and needed to take the new Camry to the service department. Junko Case was amazing! She really was my advocate and helped me pin point the issue and made sure it was resolved. At first, the service team re-adjusted the fader and bass and thought all was OK..but the rattle was still there and I was not satisfied. It was at this point that I asked CJ to intervene for me. He asked the service supervisor to come look at the issue, since we now had it pinned down a little better. Val was awesome! He and his team came up with a creative solution to the issue (rear packing tray poorly packed resulting in a buzzing/vibration noise even with volume at only 10-15). When I returned to pick up my car, again Junko stepped in to make sure things were right and I was happy. I very much appreciated your staff ..I very much felt that I had true advocates who were working hard to be sure I was truly happy. So...a BIG SHOOT OUT to CJ, Junko, Val and the service team! Thank you. More

We sat there for 3 hours just for them to tell me they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they have to get into. More