Maita Toyota of Sacramento

I bought my 2025 Corolla Cross here and have brought it in for regular service and most recently for a recall procedure. It's always a smooth process. I usually wait but because of the extra work I went ho in for regular service and most recently for a recall procedure. It's always a smooth process. I usually wait but because of the extra work I went home for a few hours. I wish they still had the free shuttle. $15 Uber credit doesn't cover it. More

Quick and efficient service, great communication, staff are always very professional and explanatory. Thank you are always very professional and explanatory. Thank you More

As always, it was an awesome experience. The team is awesome. Everybody is just so helpful and patient and concerned about my issues. I really appreciate all of them. Thank you very much tha The team is awesome. Everybody is just so helpful and patient and concerned about my issues. I really appreciate all of them. Thank you very much thank you. Thank you, Val for the great job that you guys always do. More

The service was efficient and quick. Scheduling the appointment was easy and i was seen right on time Scheduling the appointment was easy and i was seen right on time More

I purchased my 2025 Land Cruiser new in March 2025 for approximately $80,000. With only 9,000 miles, a tire suddenly went flat while driving. The dealership assumed road damage without a documented invest approximately $80,000. With only 9,000 miles, a tire suddenly went flat while driving. The dealership assumed road damage without a documented investigation, charged me $343, and disposed of the tire without consulting me. Management promised to contact Toyota but never followed up. This is my second recall repair 9a third is on the way and I received only $15 Uber credits each way instead of meaningful transportation assistance. Not enough to cover the cost of travel for something that was not my fault. I was also told a third recall needed a part that was unavailable, yet my paperwork repeatedly stated I elected not to perform the service. I had to argue repeatedly to get this corrected. They told me it is just how they tag it in the system, but i did not decline and I don't know why it is worded like that as I did not decline the service. Most disappointing was the dismissive treatment, poor communication, and feeling that my concerns were not taken seriously. Customers deserve respect, not assumptions, regardless of gender or automotive knowledge. I expected far better from Toyota. Please investigate the tire failure, consider reimbursement, and address the dealership's communication and handling of my concerns. Out of the three Toyota dealerships in the Sacramento area Maita has the worst overall score and I can see why. More

Usually have good service, but not this time. I gave my phone number to be called when the oil change was done, as I was waiting in the lobby. Got in about 8am, by 11 am I finally went up to th I gave my phone number to be called when the oil change was done, as I was waiting in the lobby. Got in about 8am, by 11 am I finally went up to the person who helped me. My car was ready, and according to the time on my paperwork, it was done by 8:50am. I don't understand why I was not called- instead they contacted my husbands cell phone- even though the service employee asked for the best number to call when the car was done (my number). My husband was working all morning and missed the call. On top of this, my tire pressure light was on and I wanted it to be checked. The employee told me the tire pressure was checked on all 4 tires, and the tire pressure light was off. I got in my car to leave, and the tire pressure light was still on. I parked the car, and again, went to talk to the person who helped me. He came out and did the procedure to reset the warning light- but it still did not go off. I think it is safe to assume the tires were checked, but not the light. Two hours of my time were lost due to not being notified on my cell phone. Make sure to call the number that is given at the time of appointment to ensure the person picking up/waiting for the vehicle gets notified appropriately. More

I was in the market for purchasing a new Toyota Corolla hybrid for my wife. What I really appreciate about Darian and Maita Toyota is their ability to work with you over the phone rather than mandating you hybrid for my wife. What I really appreciate about Darian and Maita Toyota is their ability to work with you over the phone rather than mandating you to come in person especially since I live quite a distance away. In addition, everyone that I engaged with at Maita Toyota was professional, respectful, and polite. The atmosphere was really friendly once I got there and the buying process was really smooth and easy. I would highly come back again if I ever am in the market for another car. More

It was great. Good staff. I go there regularly for my check ups. The updates are mostly accurate. I just wish they had a better café service. Think it’s time to c Good staff. I go there regularly for my check ups. The updates are mostly accurate. I just wish they had a better café service. Think it’s time to change them. More

The technician was courteous and patient in answering all my question. Service process was fast from making the appointment through having the car serviced. my question. Service process was fast from making the appointment through having the car serviced. More

Ryan and Jeff were amazing! !! Thoroughly explained my questions. They made this buying experience awesome. !! Thoroughly explained my questions. They made this buying experience awesome. More