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Maita Toyota of Sacramento
Sacramento, CA
5,219 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,219 reviews
November 29, 2018
Excellent I had no appointment but went in early and the team member came to me and ask the problem my car head. He check me in and service team member name Edd I had no appointment but went in early and the team member came to me and ask the problem my car head. He check me in and service team member name Eddi help me very well. More
by atishr84
Verified CustomerEmployees Worked With
Eddie Sanchez
November 29, 2018
good service but parts and labor were overpriced a lot. replacing the alternator and belt cost over $1,100. That's for two parts and 3.7 hours of labor. Brian odds s good service writer. The repair s replacing the alternator and belt cost over $1,100. That's for two parts and 3.7 hours of labor. Brian odds s good service writer. The repair seems fine. The work was completed timely. My second concern is that my Avalon only has 74k miles and the alternator fails. Further i was told my steering system is leaking and that's another $1,800. This avalon has the lowest quality of any car I've ever purchased. That list includes a dodge neon that cost half of the avalon. Good service is great but it pales next to purchase cost, cost of service, and low quality of the car. More
by MFLARSEN09
Employees Worked With
Brian Butcher
November 29, 2018
Thank you! I had oil/filter change service, rear brake job and follow up on recent purchase of new tires. All my issues were handled expeditiously. As a long tim I had oil/filter change service, rear brake job and follow up on recent purchase of new tires. All my issues were handled expeditiously. As a long time customer it's nice to see some of the old timers and I am pleased with all the newer service personnel I have worked with in recent years. ART in the drop off area, always meets you with a great smile, too! More
by SACTOJOSE
Employees Worked With
Bob Sigston
November 29, 2018
35,000 service While the scheduled service was only a basic check up and fluids top off, it was very nice to have the service writer review the check up results. Tha While the scheduled service was only a basic check up and fluids top off, it was very nice to have the service writer review the check up results. Thanks Maita More
by GSTHOMPSON49
Employees Worked With
November 29, 2018
Trust I always have Lee. He is like family! Art in the car tunnel check in is great. Just like family!I do not remember his last name. He was not on the li I always have Lee. He is like family! Art in the car tunnel check in is great. Just like family!I do not remember his last name. He was not on the list. I have been coming to Maita for years andI trust them. More
by JMSBUG
Employees Worked With
November 29, 2018
New vehicle purchase Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each h Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each has been most plesent More
by murphy.ta
November 29, 2018
Good but not great I brought my Prius in for 25,000 mile maintenance and for a recall service. The work done was fine, but it took most of the day to complete the work. I brought my Prius in for 25,000 mile maintenance and for a recall service. The work done was fine, but it took most of the day to complete the work. I did not receive any updates as to when the car would be ready. I was kept in the dark and had to call the service department twice for updates. It would have been much better customer service to have someone contact me from time to time to keep me abreast on the situation. More
by NSCCAL80
Employees Worked With
November 28, 2018
Bait and switch con job in classic style The definition of a predatory dealer. One of the few around that still practice the old school style of bait and switch, dishonest dealings at least a The definition of a predatory dealer. One of the few around that still practice the old school style of bait and switch, dishonest dealings at least as far as used cars are concerned. I have a tough situation, this I am aware of. I was crystal clear about that to Alex on the phone. I was not planning on buying a car at all this year so I am certainly not prepared for it with large money down and other issues this year that hit me put the hurt on my normally stellar credit. But when someone shoves you in to another car on the highway, then flees the scene, what choice do you have but to find a way to make it work. I get an approval at a different dealer on something that will work well, but it requires more down than I can afford under the circumstances. They suggest an online lender that ends up selling my information to another couple of dealers. This is unfortunate, but I know this is a possibility and I don't fault Maita for buying leads, everyone does. The problem is Alex calls me off this application, tells me that they can and in fact already have approved me for what I was looking for total loan amount wise, at the down payment I need, but of course I have to buy from them. Good news though, apparently they have an almost identical car, and even better yet, though it's a little more expensive than the one I am already approved on, they won't be beat on price so I should alter my day and get in right away. I do, cutting out of work early, I get there only to have the first person claim not to know who Alex is. The second person finds him after a 30+ minute delay. They trot out a "manager". They trot out a "finance specialist". (Alex had claimed to be the finance specialist who had already approved me earlier on the phone). The car is nowhere to be seen. Alex and the "manager" disappear for 30 minutes, come back and ask about other cars. I refuse. They disappear again. I wait... And I wait... And I wait some more. On the phone 5 hours earlier, I had told Alex I have to be at an appointment at 7pm, and it's after 6 now. I also had filled out a whole application online and "been approved already" yet I was required to fill out another application on site. Still no sign of the car either, no idea if it is worth the no money they are asking, nothing but time ticking by. Remember, I have an approval, this just started because I was trying to find a better, more workable deal at this price point on this specific car. I can't wait anymore and don't like the secret negotiations when most dealers are honest and up front so I get someone to find Alex. "Manager" comes with him and attempts to strong arm me in to a lesser car at a higher price point (relative to value) that would only make qualifying harder, but the dealer would get a bigger kick back. Here's the bait and switch, and why you should never trust these dealers. Yes I am a hard deal to get done, I know this. It is not impossible. But selling me an older car, at a bigger margin to the dealer, also means a bigger incentive to the dealer from the bank. The idea that I cannot, and will not ever be approved on the car I want is a bald lie these guys told. The lenders don't care which car I buy, only that I can pay the bill, and if I don't, that the car will still be worth what I still owe roughly. Promising the car I desire then trying to switch me to a lesser one only benefits them. It's a very old Con in the used car sales game which is the reason for the stereotype of the used car salesman. Do not trust this dealership, do not fall for their games, and be perfectly happy to walk out when they try to wear you down by keeping you waiting for 2 hours there like that. I was not the only one either, a father and son were kept waiting for hours never being shown the car they were promised right across from me and they were equally pissed. Classic con job bait-and-switch just stay away from here. I'd give one star if I could. More
by DylanA
Employees Worked With
Alex an so called "manager"
November 28, 2018
Friendly and accommodating Maita Toyota has always been our auto dealer of choice. We'll go back again for our next Toyota purchase because of their easy-going and helpful appro Maita Toyota has always been our auto dealer of choice. We'll go back again for our next Toyota purchase because of their easy-going and helpful approach! More
by Happy Customer
Employees Worked With
November 28, 2018
Reliable Service Since I bought my Toyota Sienna in 1998, I have come to Maita Toyota regularly for service over 20 years. At first, I always asked for "Green Team." A Since I bought my Toyota Sienna in 1998, I have come to Maita Toyota regularly for service over 20 years. At first, I always asked for "Green Team." After the team no longer existed, I had had various service advisers. They are all very helpful, courteous, and friendly. That's why I keep coming back to Maita Toyota. More
by ccchiu50
Employees Worked With
Marlon Nonog
