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Maita Toyota - Service Center

Sacramento, CA

3.9
3,898 Reviews

3,898 Reviews of Maita Toyota - Service Center

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November 23, 2021

It has been almost a year that my car has an oil leak and I am taking my car to the dealership and the dealership keeps charging me hundreds of dollars each time but they do not fix my car. Is there any way More

by Safi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

November 22, 2021

Discussed tire and break wear options honestly. Tire specialist compared various brands and mileage warranties. Offered rental car. Found service package purchased from different dealer. More

by ROBIN_MADSEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Janelle,jorge
November 21, 2021

Best service! As usual here at Maita Toyota! Very helpful advisers and greeters and porters! More

by rusetss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

I always get great service at Maita Toyota for all my Toyota Sienna, Camry & Corolla. More

by sthamamoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

everything was good, dropping off the car, waiting, and then picking up the car. That's it. More

by LEIJI_LIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

They took so long to get my car ready I know that I didn't have appointment but taking almost 8hrs just for oil change that is too much. More

by ANAYD_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrián Elias
November 17, 2021

This dealership is GREAT. They attend to your needs in a timely manner and keep you informed. Their work is excellent. I have been a customer here for over 25 years. More

by KORPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Good service and really professional also they took care all The problem. They change the oil. More

by ARNIE772679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

I have been coming here for over 15 years. I used to love the personalization from the employees which resulted in my loyalty when there are so many choices, including personalization and less expensive. In More

by AMY.ALAMEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, do not remember…and don’t have access to receipt at this time.
November 16, 2021

My oil change include a multi point inspection. However when I took my car to Folsom Lake Toyota for my brake repair they also did a multi point inspection and found a number of issues that should’ve been More

by CYULATER528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Padilla
Nov 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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