Maita Toyota - Service Center

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Prices went way up, and service was ok, had truck 7 hours for oil change and A/C check. Then wanted 800$ to fix a 4.95$ house and recharge with 134. I got it done for 110.00. Rip- for oil change and A/C check. Then wanted 800$ to fix a 4.95$ house and recharge with 134. I got it done for 110.00. Rip- More

Disappointed that first service was incomplete and had to come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on t come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on the condition of the tires. Lots of back and forth. Appreciated they tried to make things right, but it was a hassle. Wish they had the expert advisors from years ago — Marlon, Bob, Mark, etc. I don’t think these new advisors know what they are doing. More

I had an appointment for an oil change and that took over three hours. This is not typical of this service shop and I’m hopeful that it is not the standard of care that I should expect moving forward. I don’ three hours. This is not typical of this service shop and I’m hopeful that it is not the standard of care that I should expect moving forward. I don’t know what was going on or who may have scheduled in error but it should be remedied. I’m putting two stars for them completing the oil change and determining appropriate maintenance repairs. More

Terrible service. I started with a rep named Pablo. After waiting two hours, a lady came over and told me i should change my filters and i had a nail in my front tire. I agreed to the work. After an After waiting two hours, a lady came over and told me i should change my filters and i had a nail in my front tire. I agreed to the work. After another hour and 15 minutes, I went to check. The lady that talked with me was gone and the new lady told me it would be another 30 minutes. After 45 minutes, Karina (an excellent service rep who had worked with me before came over seeing my frustration). I told her the problem and she found Pablo. After venting, he went to find my car and a few minutes later reappeared with my final paper work. Your new system does not work. Three different people I had to deal with to get my car done in a timely manner. 4 Hours to change the oil, put in two filters and fix my tire leak, Thank goodness for Karina's help in finding Pablo. More

Very good customer service, Pedro handled my transaction at Maita, he was very professional and informative and he informed me of my approximate wait time, which you guy’s at Maita had done before his estim at Maita, he was very professional and informative and he informed me of my approximate wait time, which you guy’s at Maita had done before his estimate, This is one of the nain reasons why I come here to Maita off of Auburn Blvd, Courteous, Cooperative and Compliant to my needs, and excellent and resolving problems or any issues with my vehicles. Thank You for Your Service, Sincerely, Thomas K. Baird More

Maita service center has always been the place where I bring my vehicles. But this time the initial diagnostic was not correct but still costly. I had to bring it back because the problem was not resolved bring my vehicles. But this time the initial diagnostic was not correct but still costly. I had to bring it back because the problem was not resolved. Finally a supervisor technician took a test ride with me and he made accurate findings. I spent more time and money this time but the job was done right. I am satisfied. More

Purchased my vehicle in 2012 & have had Maita perform all the service work. I am always HAPPY to receive "good news" by the Service Tech that everything is normal and in good condition. I trust the inspect the service work. I am always HAPPY to receive "good news" by the Service Tech that everything is normal and in good condition. I trust the inspections, advice and reporting with 100 % confidence. Keep up the good work, Maita employees! More

Qerim Racaj is attentive and straight to the point on servicing my Toyota vehicle maintenance service. He is resourceful service manager and a kind gentleman. servicing my Toyota vehicle maintenance service. He is resourceful service manager and a kind gentleman. More

Poor customer service. They knew of delays in service due to being shorthanded, but didn’t tell me and let me waste 2.5 hours before I found out my car hadn’t been touched. It was for an oil change. Lack of to being shorthanded, but didn’t tell me and let me waste 2.5 hours before I found out my car hadn’t been touched. It was for an oil change. Lack of respect for me as a customer or the value of my time. Go somewhere else. More