Maita Toyota - Service Center

I keep returning to Miata because the customer service is courteous and professional. I also believe that Toyota offers the most reliable, up to date service because they are the familiar with the models and courteous and professional. I also believe that Toyota offers the most reliable, up to date service because they are the familiar with the models and have a computer record of my car. More

Great Service , friendly and efficient. Worked with Val Valadez and Norbert Santos, super friendly, my new car had a broken sunglasses holder, they gave me a rental since I am out of town, 30 min in and ou Valadez and Norbert Santos, super friendly, my new car had a broken sunglasses holder, they gave me a rental since I am out of town, 30 min in and out, I recommend this dealership as well as their service department More

Service was good but the 5k checkup took 2.5 hours and there was a delay bringing the car back to drive after the maintenance had finished there was a delay bringing the car back to drive after the maintenance had finished More

Excellent customer service rep from Lisa. I did not like to wait more than 2+ hours for a quick service maintenance. May try other places like Folsom Toyota next time, it was longer than I expected even if to wait more than 2+ hours for a quick service maintenance. May try other places like Folsom Toyota next time, it was longer than I expected even if I had an appt. Overall, done with service maintenance until the next 5k miles. More

The group was very helpful in my case. In order to access the fuel pump for replacement we had to remove the drawer system from the back if my suv. So 4 staff members help me move it and set a plac access the fuel pump for replacement we had to remove the drawer system from the back if my suv. So 4 staff members help me move it and set a place in the shop to store it while the work was done on my car. That was awesome service. More

A simple "complimentary" 1st time oil change took 90 minutes, with an appointment! They didn't even wash my car or offer to wash my car. Elk Grove Toyota never took more than 45 minutes for the same se minutes, with an appointment! They didn't even wash my car or offer to wash my car. Elk Grove Toyota never took more than 45 minutes for the same service and ALWAYS washed my car. My husband had similar negative experiences with the Subaru he bought at Maita, 2-3 hours for services that should have taken half that time. Neither of us will ever return to a Maita dealership. When I bought my used Prius there last year, they lied to me, did not give me the trade-in amount they had promised. They sold me a car with no spare tire, even though on the inspection checklist they checked off that it was included, and never answered my email or voicemail inquiries about it! Also, there was no cargo cover, even though the online description said "covered cargo area". How do you sell a Prius without a cargo cover?! It's like driving with the trunk wide open. They said it was an extra $600+! I found one on Amazon for $90, including shipping and tax. Don't go to Maita! Go to Elk Grove Toyota or Folsom Lake Toyota or ANYWHERE else. More

Easy to get appointment. My car was taken care of. Did have to take it back but was told I had to run it certain miles for it to reset. So waiting on that. Thank you Maita Toyota have to take it back but was told I had to run it certain miles for it to reset. So waiting on that. Thank you Maita Toyota More

Service at Maita Toyota is always fantastic. Junko- always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! More

everyone was helpful and very nice. great dealing with them. very efficient! All were very helpful. Will be nice going back there for next service. them. very efficient! All were very helpful. Will be nice going back there for next service. More

Good service been going for my service since 1993 although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. More