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Maita Toyota - Service Center

Sacramento, CA

3.9
3,933 Reviews

3,933 Reviews of Maita Toyota - Service Center

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December 14, 2020

Jason did a good job as a customer service employee. Very helpful in offering suggestions for care of my Highlander and was able to get a discount on my bill. More

by AGONZA1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for your 5 star review! We are happy to hear that Jason was able to give you amazing service. We look forward to helping you again in the future.

December 14, 2020

Thank you for taking care of my car for 4 years, and more to come. Godbless guys! Keep it up! Stay safe, as you keep us safe. More

by JONALYNDUATIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Junko Case
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your kind words. Being able to serve amazing people like you really make our job easy. We look forward to helping you for years to come.

December 14, 2020

Good dealership, the employees are very help. Within time my car has been serviced. I really like the behavior of workers at dealership. Excellent work. More

by Z.RAFIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Junko Case, Luis Mendez, Brian Butcher, ZACH CARTER, DAVID MCCREADY
Dec 17, 2020 -

Maita Toyota of Sacramento responded

We are happy to hear you had such a great visit at Maita Toyota and that our team was friendly and helpful. Thank you for taking the time to leave your comment. We look forward to helping you again in the future.

December 13, 2020

Maita's service department has always been professional and great value for your dollar. Val Valadez is helpful and cares about your needs and your time. Thanks for being there for Toyota owners. More

by cjcdsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pinon
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for the 5 star rating! We agree Val is a pleasure to work with, we are lucky to have him on our team! We look forward to serving you in the future!

December 10, 2020

Angelo was professional and polite. He processed our service check without delay. He understood our frustration with the fuel gauge issue and promptly ordered replacement parts. More

by sdobler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Era 9416
Dec 11, 2020 -

Maita Toyota of Sacramento responded

Thanks for leaving a review about your recent visit with us. You’re right, Angelo is awesome and enjoys going above and beyond for our guest. We’ll be sure to share your praises with them!

December 09, 2020

Priscilla was very friendly and knowledgeable. Did not try and sell me on anything. Just provided me information and informed me of what was recommended. Would definitely refer customers to her. Thanks More

by Mherflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Maita Toyota of Sacramento responded

Thank you for the wonderful review and for taking the time to share your feedback with us and our community. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

December 09, 2020

I brought my car in by tow truck on 12/2/2020 for my battery to be replaced, got a rental car and the car was completed that day. I loved the rental car deal. Thank you. More

by Money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Butcher
December 01, 2020

Good customer service. Your service advisor, Pedro was great. He kept me updated on the progress of service being performed and with his knowledge he helped me to make decisions about future service need More

by jepierce
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Maita Toyota of Sacramento responded

We are so grateful for your kind words. It makes us happy to know that Pedro provided you with exceptional service! Thanks for sharing your review with us and the community.

November 27, 2020

Great customer service experience , I was very satisfied with the customer service experience. Facility very clean and friendly. Nathan updated me with the progress of service and needed service recommendat More

by Kingsleyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Duenas
Nov 28, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your amazing review. We really appreciate you taking the time out to share your experience with us—and we agree, Nathan is truly awesome and we are lucky to have him on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

November 26, 2020

Thank you AGAIN Maita Toyota for your excellent customer service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius More

by GAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Nov 28, 2020 -

Maita Toyota of Sacramento responded

Thanks for the awesome review, Gail! We are sorry for all that you went through, but glad to hear Maita and Junko were able to help with making it a happy ending. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

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