3,898 Reviews of Maita Toyota - Service Center
You've got to be kidding me! Why do you keep sending me reviews? I was extremely dissatisfied and insulted by my experience! Why do you keep sending me reviews? I was extremely dissatisfied and insulted by my experience! More
The regular maintenance was done without issues. The cost was more than I expected and the suggested addition work was much beyond my the cost I plan to do. The cost was more than I expected and the suggested addition work was much beyond my the cost I plan to do. More
Took long time but did not contact me directly. Left me aside. There is should be a respect to our time Left me aside. There is should be a respect to our time More
We had a very good experience with my Vienza car repair. With a couple of exceptions: 1. we had to replace the same part twice for whatever reason the first one stopped working after two days. 2. I was wi With a couple of exceptions: 1. we had to replace the same part twice for whatever reason the first one stopped working after two days. 2. I was without my car for extra time because of delay of the delivery of the part the second time. Had I known it wasn't in I would have gotten my car for the extra days and then brought it back when the part arrived at the service center. But really those are minor compared to the overall experience. I love my car. More
Repairs were done quickly and they really tried to meet my needs on timing. Was very appreciated. I am not sure of the name of Service dept rep so am guessing below. my needs on timing. Was very appreciated. I am not sure of the name of Service dept rep so am guessing below. More
We have been going to Maita since 2008; have had a grand total of (4) four Service Advisors during that time. Over time, two have retired and one has been promoted. That is huge news since it shows that M total of (4) four Service Advisors during that time. Over time, two have retired and one has been promoted. That is huge news since it shows that Maita as a company that hires great people who make careers there. Happy employees take care of their customers toooooo. Norbert Santos is our Advisor now. He is perfect and the reason we are waiting for the new Highlander Platinum Hybrids to arrive. We know how much love he will show to that vehicle also. More
I had a repair issue that I hoped would be covered by Toyota despite my car being out of warranty. Bryce listened to my story and took my information and said he would submit a request to Toyota. They Toyota despite my car being out of warranty. Bryce listened to my story and took my information and said he would submit a request to Toyota. They came through and paid for the entire repair. I appreciate their willingness to stand by their product and the management of Maita for the professional atmosphere. More
It was the first service and attending to a Factory recall issue of my new Toyota Prius. Which was handled efficiently and professionally. An avoidable irritation was that they told me the dealership recall issue of my new Toyota Prius. Which was handled efficiently and professionally. An avoidable irritation was that they told me the dealership policy would provide me only a one way Lyft ride which was not right considering it was a factory recall issue on a new vehicle. On mentioning this they agreed to give me a ride both ways. More