Maita Toyota - Service Center

Svc advisor knowledgeable and helpful The advisor was professional and made me laugh even though I didn’t feel well. He got another rep to help me with another issue unrelated to service. The advisor was professional and made me laugh even though I didn’t feel well. He got another rep to help me with another issue unrelated to service. The customer service there is always professional and prompt. the waiting area is clean and has a nice coffee bar More

service department was very busy but slow to get me out the I had a 9:35 service appointment but was still waiting and had not seen a service adviser by 9:50 AM. Appointment was to have door guards and a rear I had a 9:35 service appointment but was still waiting and had not seen a service adviser by 9:50 AM. Appointment was to have door guards and a rear bumper applique (clear) installed on my new Camry. My service adviser was great. He told me it was about an hour's work to do what was required. At noon, TWO HOURS later, the car was ready. I will not make an appointment on a Monday morning in the future, but rather wait until later in the week. I think I should have been comped for some of the work, since it took TWICE AS LONG to do the job. More

Long wait The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with t The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with their customers if they offered this. More

Good service Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. More

Great service! Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely recommend. More

Always Great Service I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some proble I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some problem because I have replaced the bulb 3 times in the last month. Later that afternoon, Steve Morris called and said they were having trouble tracking the problem down to the circuit but would need more time to troubleshoot it. I agreed to the time and price; Steve said he would call back with followup. Just before 5, Steve called again to say they had not been able to definitively solve the problem but had cleaned and sanded down all of the connectors. Steve indicated the driving lights seemed to be brighter now. . Steve also said that the subsequent quote was inaccurate because it was based upon an incorrect wiring diagram at Toyota. He said he was not going to charge me for the additional time spent for the extra troubleshooting because of the problem with their manuals. Imagine how I felt; an honest person who admitted that there was a problem they were unsure if they had actually fixed or not. I never knew; had he not said something, I would have just paid the much higher revised estimate. Believe me, these are the kind of people you want working on your car!! 100% Honest and trust worthy More

Excellent Service Timothy Oldridge, service advisor, was so nice and did an excellent customer service. He explained what needs to be done to my car aside from oil chan Timothy Oldridge, service advisor, was so nice and did an excellent customer service. He explained what needs to be done to my car aside from oil change More

Fast Service Maita was fast and efficient this time, since I came in the afternoon. I have previously been several times in the morning and it was much busier and Maita was fast and efficient this time, since I came in the afternoon. I have previously been several times in the morning and it was much busier and slower. I like Maita's waiting room. There's a pirate ship structure for little ones to play in, plenty of soft chairs, and a good coffee/food bar. A pretty pleasant experience this time. The only reason I gave it a four star was that they tried to upsell me on a bunch of stuff I didn't need right now. But I guess most businesses do that kind of thing. More

Zack Carter Zack was my advisor last Friday when i came in with my 2002 Tacoma that just failed a smog test. Zack was very helpful in figuring out the problem an Zack was my advisor last Friday when i came in with my 2002 Tacoma that just failed a smog test. Zack was very helpful in figuring out the problem and offered several suggestions on how to proceed . He was careful to help me choose the best service option, ordered the parts, followed up on the service,scheduled my appointment and relieved my anxiety concerning major trouble with my sweet old truck. I was glad to meet Zack, a new addition to the service gang. I will ask for him every time I come in. More

Major servicing and brake work on 2006 Corolla Perfectly happy with the whole experience, especially working with service advisor Luis Mendez. He is professional, knowledgeable, friendly, and seems Perfectly happy with the whole experience, especially working with service advisor Luis Mendez. He is professional, knowledgeable, friendly, and seems authentically interested in providing the best outcome for us, the service customers. Considering higher repair prices charged at a dealer, the only thing Maita has to offer, really, is high-quality service and high customer confidence in that service. Luis Mendez advises and explains in a way that gives us complete confidence in Maita’s high quality service. More