3,920 Reviews of Maita Toyota - Service Center
Efficient and helpful The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was help The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was helpful with every question I had, offered good experience. Phone answer-ers could be less brusque. More
Service Feedback The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estim The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estimated time. More
Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More
Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experience. The service advisor, Val, is extremely knowledgeable, thorough and professional and friendly. He gets the work done right, the first time and by the time he says it will be done. I can't say enough about each person I have come in contact with Maita, they always treat my wife and I like they really value us as customers. More
Excessive Wait Time While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appoin While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appointment was pointless. More
Jason is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and w is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and what we should expect in six months, a year, two years, etc. More
Feel very taken advantage of Feel like they always find things wrong.......tell you need service you don’t need and the workmanship is poor quality. As a women I feel they over sa Feel like they always find things wrong.......tell you need service you don’t need and the workmanship is poor quality. As a women I feel they over sale services needed. I have been faithful customer for over 15 years.....but will not return. More
175,000 mile maintenance service Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard warning light that appeared periodically (red ! In a triangle). Marlon Nonog was awesome! He was attentive to my concerns and even suggested the possible cause (low oil level), which was confirmed by the mechanic who worked on my car. When my car was ready, Marlon went over the findings and suggested more frequent oil changes due to the age of my car. I haven’t had any problems with the red ! since. Thank you, Marlon and Maita. More
I Like Maita We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! More
Awesome Came in for an oil change and ended up getting nearly 4000.00 dollars worth of WARRENTY work done all for 100.00 dollar deductible it was awesome that Came in for an oil change and ended up getting nearly 4000.00 dollars worth of WARRENTY work done all for 100.00 dollar deductible it was awesome that the service manager BRIAN was able to do this for me working with my WARRENTY company. Also a guy by the name of Eddie Sanchez was super helpful and really nice guy thanks Maita Toyota More