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Maita Toyota - Service Center

Sacramento, CA

3.9
3,922 Reviews

3,922 Reviews of Maita Toyota - Service Center

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February 26, 2018

MAITA consistently provides excellent customer service. We Ttrust MAITA to service TWO Toyota Tundra trucks. They treated us so well with servicing our first truck we bought another truck. Keep up the dili More

by 19ACCORD93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for trusting Maita Toyota' Service and Parts departments with both of your Tundras. We will continue to serve up the exceptional service that you deserve and have come to experience with us. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

On time and complete Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable loun More

by MIKEAND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to review Maita Toyota's Service and Parts Departments. We strive to respect your time and your vehicle at every service opportunity. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Best servist ever!! I have been a Maita customer for many years and wouldn't take my cars anywhere else for service. The employees are courteous and very helpful with More

by TFT4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Maita Toyota's Service and Parts Departments extend their heartfelt thanks for your wonderful testimony. We appreciate the loyalty shown by our long-time customers and will continue to work hard for you at every visit. Thank you, Mike Latham Service Director Maita Toyota

February 25, 2018

Great place to take your vehicle The Toyota employees at Auburn Blvd are very polite, helpful and courteous!! Marlon and Karina helped us with our 2 vehicles in our recent appointment More

by G.P. Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ossome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Marlon Nonog
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for being one of our multiple Toyota / multiple visiting customers. You are the reason that all of our employees strive to give exceptional service in every aspect of your ownership ( we see that you called out Ben from sales as well.) Mike Latham Service Director Maita Toyota

February 24, 2018

Very Helpful We were very pleased by the help Lee gave us. He went well beyond the call of duty. We were also pleased with the person who did the actual diagnosi More

by bobbysgirl1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We appreciate your recognition that our service si a complete team effort every time. Lee is the face of the service department and flawlessly orchestrates all the behind the scenes actions to present you with an exceptional service visit. Thank you for taking the time to recognize our team. Mike Latham Service Director Maita Toyota

February 23, 2018

Awesome experience I have never disappointed when I visit Maita Toyota. I have and always will be a loyal customer. They are the reason my Toyota runs like a Toyota shou More

by THECARGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We are here to keep your "Toyota running like a Toyota.' Thank you, Mike Latham Service Director Maita Toyota

February 23, 2018

Fast, accurate, super friendly Bethany was very knowledgeable and friendly, she answered all my questions and was very patient with me. My car was done quickly and I was given help More

by Lolocarreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Bethany's skill set. She is one of our many employees to progress through our ranks to her current position. Started as a Service Valet (moving cars) to Service Booker (processing the endless service visit paperwork) to the Express Maintenance Advisor that she is today. She continues to provide awesome service in every role for Maita Toyota. Mike Latham Service Director Maita Toyota

February 23, 2018

Professional and friendly Kurt was very helpful from my first phone call and to helping me the next day. He understood my warranty and gave me advice that it would end in 3 mon More

by DMSAMIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Schnell
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for seeing what we see in Kurt. We hired him from another Toyota dealer because of his ability to keep you completely informed and to give solid advice regarding your vehicle's needs. Mike Latham Service Director Maita Toyota

February 23, 2018

Friendly and effiicient Service Adviser was knowledgeable and gracious. It was for nail in tire which they patched and turned off the tire pressure warming light on dashboar More

by NurseF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We know that tires are important and Jason is here to make sure that you get the most and safest life out of them (and give you options for new ones when the time comes.) Thank you for taking the time to recognize Jason for his skill set. Mike Latham Service Director Maita Toyota

February 23, 2018

Service was competent and on time. Previous work on my Toyota Camry in the recent past indicated the dealer's repair workers were very competent and hard workers. The price was not the More

by REDDIE_1357
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We understand that we are not always the lowest priced option and strive to provide excellent service for our charges. Jacob is an awesome example of completing that task for Maita Toyota' Service and Parts Departments. Thank you for your continued patronage and your kind words. Mike Latham Service Director Maita Toyota

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