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Maita Toyota - Service Center

Sacramento, CA

3.9
3,936 Reviews

3,936 Reviews of Maita Toyota - Service Center

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January 31, 2023

Qerim was courteous, helpful, professional and very patient. I highly recommend this service adviser. Maita did a great repair job fixing my car! I also would like to thank Jeremy for his help. More

by ccchiu50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bailey
January 28, 2023

Service attendant was at my car right after I arrived - prompt service then and when service was completed. More

by KSAN112175
Recommend Dealer
Yes
Employees Worked With
Shanghai Vang
January 28, 2023

Service department is unorganized & simple things take hours to complete. Everyone has an attitude as if they’re being bothered when asked a question-from the people that answer phones to the people that More

by ALEXANDREA.DOMENECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall names
January 25, 2023

4 vehicles over 30 years, always friendly and willing to extend all possible alternatives or options to meet my expectations. More

by SHELTON.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

can do better with providing the muti-point check list form to the customer that is so important for the customer's reference about the status of their cars! More

by HLWPH1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

The service was good, but there were some issues with the technician not placing a floor mat in my car. They returned my care with a very dirty driver-side floor, but corrected the issue when I pointed it ou More

by SALQXZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Latham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

GreAt customer service, car is better after being serviced by maita toyota, fast and efficient, not over charged ever!!! More

by VMAY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Quick, friendly service. Service was quick, setting an appointment via app made it easy. Thank you More

by ROMMEL.AMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 18, 2023

Greeter was friendly, courteous, professional Service professional was courteous, informed, respectful, professional. Waiting area was pleasant. Cafe was excellent More

by LESLEYBERNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 17, 2023

Service has deteriorated since COVID. It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita sin More

by MR.ROADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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