Maita Toyota - Service Center

Service is okay overall. Wait times even with an appointment is very long. It would be nice if customers were provided more details and updates on their vehicles while they w Wait times even with an appointment is very long. It would be nice if customers were provided more details and updates on their vehicles while they wait. More

If Maita wasn’t so close to my house I wouldn’t use them I have a service package with my truck but haven’t been happy. I asked for my tires to be checked for a leak and was told it would be done. It wasn’t I have a service package with my truck but haven’t been happy. I asked for my tires to be checked for a leak and was told it would be done. It wasn’t the day after I picked truck up I had to have tire repaired. After one service one of my lug nuts was missing ( the one that locks) when I called I was told it was already missing, up to that point no other service place had taken the wheels off that truck except them and I feel if it was missing they should have told me at time of service. Seems unsafe to have something like that missing. More

Priscilla was excellent to deal with. She kept in contact with consistently thru out the service of my vehicle She kept in contact with consistently thru out the service of my vehicle More

We love Maita. We have bought new Toyotas as well as other brands from them over the years. Service dept is great too. The only thing is you need to fix the was We have bought new Toyotas as well as other brands from them over the years. Service dept is great too. The only thing is you need to fix the wash rack or hand wash. More

MAITA TOYOTA IS AMAZING AS USUAL! I WILL BE BACK FOR ALL MY SERVICE NEEDS. I WILL BE BACK FOR ALL MY SERVICE NEEDS. More

The service is usually great, but this time it wasn't. I was on time for my appointment, but I still had to wait about 10-15 minutes for my adviser. They said it would take about 3-4 hours to finish, but I was on time for my appointment, but I still had to wait about 10-15 minutes for my adviser. They said it would take about 3-4 hours to finish, but it was five hours. I never got a call in the interim regarding status. The work done wasn't thoroughly explained--I had to ask several questions. After I paid, I had to wait at least 15 minutes or longer for my car to be brought up, and the inside edge of the driver's side of the car was filthy from foot prints or some type of scuff marks. Overall, wasn't a pleasant experience like it usually is. More

5 star excellent customer service I have been taking my car there since 2015 and have always received excellent service car there since 2015 and have always received excellent service More

I had some items that were identified as needing repairs the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certa the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certain day at 7 AM. And I did. I got a call at 3 PM that same day that they are unable to complete my repairs as the parts are not available and would have to be special ordered… Not really sure why I brought my Truck in in the first place if they didn’t have the parts… I’m not used to this kind of service from Maita Toyota… Not sure I’m ever going back. More

not good service n v j k k l o n HD d I 7 More

Start to finish, they were fabulous. I have been taking my Prius to Maita for 16 years and my car runs as if it was new. I have been taking my Prius to Maita for 16 years and my car runs as if it was new. More