3,933 Reviews of Maita Toyota - Service Center
Customer service was excellent - friendly, caring, and knowledgeable. I had several questions about tire options and the representative showed comparisons on his tablet knowledgeable. I had several questions about tire options and the representative showed comparisons on his tablet More
Horrible experience having my 60k visit. Maita is not concerned about having the car ready when promised. Maita is not concerned about having the car ready when promised. More
Theybfind reasons not to do tire rotations and other stuff to save time. They said they couldn't rotate my tires because of a 1/135th wear on a tire........they are lazy and dishonest stuff to save time. They said they couldn't rotate my tires because of a 1/135th wear on a tire........they are lazy and dishonest More
Great job by Maita Toyota. Very easy and efficient check-in. My service advisor was outstanding in listening to my problem and explaining options beforehand and repairs when th Very easy and efficient check-in. My service advisor was outstanding in listening to my problem and explaining options beforehand and repairs when the service was completed. More
I waited more then 3 hours just for oil change and they wasted the costumer time wasted the costumer time More
Im really satisfied with their service, very organize and quick service , thank you to all toyota team quick service , thank you to all toyota team More
Check in guy was kind of condescending. He also wasn’t clear on wait estimate. Then they didn’t reset the service light when they were done. He also wasn’t clear on wait estimate. Then they didn’t reset the service light when they were done. More
The service representatives always take care of my needs efficiently and effectively. The service seems to get better with time. efficiently and effectively. The service seems to get better with time. More
The staff members are wonderful, responsive, and hardworking, and the work is done well. However, I am not the only person who has had to wait a long time just for check in at Maita. I made an app hardworking, and the work is done well. However, I am not the only person who has had to wait a long time just for check in at Maita. I made an appointment for a recall repair and waited at least 20 minutes in line in my car. Three people came by my car to greet me and ask me what I was having done, but it wasn't till the fourth person that I was checked in. They either need to schedule fewer appointments or get more staff members--Maita could afford it. Also, they had told me to bring the car in with less than half a tank. I did, about 40% full. When I got the car, the EMPTY light was on and I had a range of six miles to drive before it would run out. The odometer read 100 miles more than it had when they had checked me in. They did not mention this and I have no idea why. They did keep the car overnight; maybe they drove it to Stockton from Sacramento for the repair? More