Maita Toyota of Sacramento

Ethan Cruz (Service Advisor) set-up the service quickly and communicated well throughout the service. Luis (Technician) did a good job and explained well on the multipoint inspection video the condition o and communicated well throughout the service. Luis (Technician) did a good job and explained well on the multipoint inspection video the condition of the various components he checked, pointing out areas that may need to be addressed in the future which I appreciated. More

Been going to Maita Toyota for Service since early 2008 when we first bought my Wife's new Camry Hybrid Platinum. During this period I have only had a grand total of (5) five different Service Advisors: On when we first bought my Wife's new Camry Hybrid Platinum. During this period I have only had a grand total of (5) five different Service Advisors: One retired, one transferred to another unit in Maita, one is now the Service Drive Manager and the other is now the General Service Manager @ Maita Toyota Sacramento. Bryce Shibata is my current Service Advisor and he has the same drive and determination as the others. He also excels in Customer Service which is a huge quality to have in my book. Now when I need to get in, I email Bryce and he prepares an estimate based upon his review of the specific car file for my vehicle(s) including his recommendations. I plan to stay with Bryce until he too gets promoted. Maita must be a great company to work for also as judged by the longevity and career development of these fine Gentlemen More

This is one of the best dealerships that I have ever been to when it comes to the service department. I am so glad that you rent cars now so that I do not have to depend on anyone to get me back and forth t to when it comes to the service department. I am so glad that you rent cars now so that I do not have to depend on anyone to get me back and forth to get my car to and from service. More

Very respectful. ..I've always been respected as a customer here. MANY THANKS MAITA Toyota! ..I've always been respected as a customer here. MANY THANKS MAITA Toyota! More

We have always brought our Avalon to Maita for maintenance and repairs. The service prices have always been reasonable. I appreciate that there is a comfortable lobby if I choose to wait and a nic maintenance and repairs. The service prices have always been reasonable. I appreciate that there is a comfortable lobby if I choose to wait and a nice food kiosk with a good variety of drinks and food. The service reps are friendly and professional. We've been bringing our cars here since 2007 and haven't had any significant issues that would keep us from always coming back to Maita. More

Lisa is the best representative I’ve ever had. She kept me informed throughout the entire process. She’s been working with me and my attitude for years now, and she’s never done anything to upset She kept me informed throughout the entire process. She’s been working with me and my attitude for years now, and she’s never done anything to upset me. Overall great experience at this location More

No communication more seulation of the issue for weeks and I was actively trying to reach out. I will never take my Fleet vehicle to this location again. They lost our key worst service and I was actively trying to reach out. I will never take my Fleet vehicle to this location again. They lost our key worst service More

Service was very quick but as I selected the express service they could not answer questions I had. service they could not answer questions I had. More

Every staff are very kindly and professional. Office place is clean and comfortable. Rental car is nice to drive. Office place is clean and comfortable. Rental car is nice to drive. More