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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,051 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,051 reviews

December 01, 2020

This dealership is close to my home and I take advantage of the car wash. I have been treated well by Mike Zinger. I have limited experience with the service department however that will change with my rece More

by ICUMMING
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
Dec 01, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We look forward to working with you in the future. Please let us know if there is anything we can do for you. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

November 30, 2020

Top notch service! I appreciated the communication and quality of workmanship and pricing. The appointment went well—quicker than expected even. I would recommend to friends. More

by BJRTRUTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time for leaving us a review. I am so glad to hear that you had a good experience with our service department. If there is anything else we can do for you, please feel free to reach out anytime. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com (269)342-6600

November 30, 2020

This was my first experience at Maple Hill Auto Group, first the courtesy of everyone I dealt with was unbelievable. I spent approximately 5 hours at your dealership so to past time I dealt with the parts More

by AGENTORANGEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Dec 01, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. I am so glad to hear that you had a great experience with Misty here in our service department. If there is anything else we can do for you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

November 30, 2020

Another great experience. I’m not the easiest of customer, but if you treat me right, I want others to know. Maple Hill Auto does a great job. More

by WBush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt - Finance, Phil Lawrence, Greg Vinstra
Dec 01, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. I am so glad you had a good experience here with Phil in our sales department. Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

November 30, 2020

Maple Hill is reliable, well trained, and very professional in all respects. I have purchased three Subarus there and had two other serviced there as well. I have recommended them to three other f More

by GearGeeze
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. I am so glad you have had good experiences with both our sales and service departments. Please reach out if there is ever anything else we can do for you. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com (269)342-6600

November 30, 2020

I have only owned diesel cars for the past 13 years. Maple Hill has been the only place I take my Passat for services. They do a great job each time I have gone. More

by BMSADEMPSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. I am so glad to hear about your great experiences here in our Volkswagen service department. If there is anything else we can do for you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

November 29, 2020

The service department was really really really really really really nice and very very very very very very very very very very very very professional More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amie Freeman
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you so much for leaving us a review; we really appreciate it. We are happy to hear that you had a great experience in our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 28, 2020

The service in my last visit to Maple Hill Auto Group was for a recall. The work was done efficiently and on schedule. Courtesy of Lauren in handling the job was appreciated. More

by REHARNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you so much for leaving us a review; we really appreciate it. We are happy to hear that you had a great experience with Lauren in our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 28, 2020

Started out a little shaking, but they came through big time in the end. Got me a great SUV that I really wanted and love. More

by KAZOOQUILTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you so much for leaving us a review; we really appreciate it. We are happy to hear that you had a great experience in our sales department. We're so glad that you love your new vehicle. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 28, 2020

Everything went as I had expected. As usual, the maintenance I requested was completed in a timely manner. My service rep, Steve Butt explained the charges and was friendly as always. More

by FANCHERD
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 30, 2020 -

Maple Hill Auto Group responded

Thank you so much for leaving us a review; we really appreciate it. We are happy to hear that you had a great experience with Steve in our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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