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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,495 Reviews

3,495 Reviews of Maple Hill Auto Group - Service Center

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June 15, 2024

Great place to take your car to. Hannah as well as the staff was very nice and professional More

by BRADYHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Everyone was efficient, explained everything, and pleasant. We have great faith in this dealership. Thank you. More

by JESHARRARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Maple Hill Auto Group responded

Thank you! We look forward to seeing you again.

May 31, 2024

The perfect blend of professionalism, genuine warmth, kindness and courtesy. Clear communication. Excellent, thorough service. Kept me informed at every juncture. I am beyond comfortable being in the han More

by TOBECONTINUED2613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
Jun 06, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your review. I'm happy to hear your experience was 5 star. We appreciate your business and look forward to assisting you again.

May 29, 2024

Friendly, professional thorough service department. Kept me updated on my vehicle progress. Thank you everyone for your help More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Maple Hill Auto Group responded

Thank you!

May 27, 2024

Great service - love the communication and video review of the service performed. All of the staff were helpful! More

by pmgarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Maple Hill Auto Group responded

Thank you for your feedback. I'm happy to hear everyone was helpful.

May 26, 2024

Sam was really helpful. A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me beca More

by JEFFREY_SIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Maple Hill Auto Group responded

Thank you Jeffrey for sharing your experience. I'm glad to hear Sam had a car ready for you to use and kept you informed throughout the process. We look forward to assisting you in the future.

May 24, 2024

Consistently processional service and timely with the services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience More

by jmacritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. I'm happy to hear everything went smoothly. We look forward to assisting you in the future.

May 24, 2024

Same always takes care of me and whatever car needs I am experiencing. All good! More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Maple Hill Auto Group responded

Thank you John!

May 24, 2024

Only had to use the service dept. , new to the area, which they took care of my needs. The service was excellent. More

by mikerr012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

My experience at this dealership has been outstanding. Service department was friendly and quick to help. More

by DLMILLER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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