Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,494 Reviews of Maple Hill Auto Group - Service Center
Staff was friendly and helpful. Excellent service from start to finish. From scheduling the service appointment to paying cashier. I would recommend this dealership to anyone. start to finish. From scheduling the service appointment to paying cashier. I would recommend this dealership to anyone. More
Courteous. Took one hour for routine oil change and tire rotation. Sales associates right outside of waiting room talked over cubicle walls about customers - not appropriate. After being told that my oil ch rotation. Sales associates right outside of waiting room talked over cubicle walls about customers - not appropriate. After being told that my oil change would only take “a few more minutes” I needed to ask at the service desk “how much longer” 20 minutes later. Charged $45 for cabin air filter when they can be purchased on line for less than $20. More
New service writer is amazing. Actually has great customer service, unlike the previous team member, Linda. Kelsey has a positive attitude and will be a plus to your organization. customer service, unlike the previous team member, Linda. Kelsey has a positive attitude and will be a plus to your organization. More
I went for a systems upgrade now I have a check engine light on and another warning light when can i bring it back today j light on and another warning light when can i bring it back today j More
Upon arriving, greeted by a person named Hanna. She acted in a professional manner. She wrote up a work order for the shop people. Work was completed in a timely manner in a professional manner. She wrote up a work order for the shop people. Work was completed in a timely manner More
Great location, friendly staff and clean location. Service was quick and easy. Went over what service was done to my car and informed me on future service. Service was quick and easy. Went over what service was done to my car and informed me on future service. More
Lauren was fantastic to work with I mean she went out of her way to make sure I was happy. Feeling that everything was done until I realized that the car had not been washed finger prints all over the hood. her way to make sure I was happy. Feeling that everything was done until I realized that the car had not been washed finger prints all over the hood. The new battery was installed but the terminals were still corroded as was the cross bar. More
I had an excellent experience at Maple Hill auto group having my Forrester work done. I was greeting pleasant Lee and the work was done properly. They exceed my expectations. I highly recommending him! having my Forrester work done. I was greeting pleasant Lee and the work was done properly. They exceed my expectations. I highly recommending him! More
I drive up from South Bend, and even in these times of Covid-19, the staff is welcoming and courteous. Thank you, and I love my Volvo. Covid-19, the staff is welcoming and courteous. Thank you, and I love my Volvo. More
Courteous staff - especially Hannah and Che who worked with me today. I was taken back to my home as the recall took some time; and they also picked me up when car was finished. Denny was great. The work with me today. I was taken back to my home as the recall took some time; and they also picked me up when car was finished. Denny was great. The work was completed as agreed! More