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Mark Christopher Auto Center

Ontario, CA

4.6
11,148 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,148 reviews

April 11, 2026

Nick and his team provided excellent service in leasing our 2026 Cadillac Lyriq Sport all on the phone and then provided home delivery and drove back with our trade-in! This helped us so much because I wa More

by JOHNSCURTS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, John! I’m glad to hear that Nick and the team at Mark Christopher Auto Center were able to assist you in leasing your 2026 Cadillac Lyriq Sport seamlessly, especially under the circumstances. We strive to provide excellent service and it's great to know that home delivery made the process easier for you and your wife. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 11, 2026

Excellent communication and explanation of vehicle features and answered all questions thoroughly! Recommend Alex and Mark Christopher to our friends! More

by kulbackijim
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that you had an excellent experience with Alex at Mark Christopher Auto Center. It's great to know that we could provide thorough explanations and address all your questions. I appreciate your recommendation to friends and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 11, 2026

The dealership provided excellent service. They were able to address all of our issues in a timely manner. As our vehicle was needed for work purposes they worked diligently to get the vehicle More

by dreinhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had an excellent experience at Mark Christopher Auto Center and that we were able to address all your issues promptly. I understand how important your vehicle is for work, and I'm glad we could assist you in getting it back in a timely manner. I appreciate your kind words and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 11, 2026

Avo was in charge of helping us, and he was very attentive and made us feel like his most important customer. He made the experience very smooth. More

by genesis.carlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Carlin! I’m pleased to hear that Avo provided you with such attentive service and made you feel valued at Mark Christopher Auto Center. We strive to make every experience smooth and enjoyable. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 11, 2026

i don't know why you would require a minimum number of words in an effort to solicit customer feedback......... More

by rmunkvold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your review. I appreciate your feedback regarding our solicitation for customer reviews. At Mark Christopher Auto Center, we value all insights from our customers as they help us improve and serve you better. If you have any further suggestions or thoughts, please feel free to reach out to us directly. We look forward to assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 11, 2026

Mark Christopher was able to diagnose my vehicle’s problem when 2 other dealerships could not. They fix it under warranty. Especially thanks to William in service. More

by chlama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that Mark Christopher Auto Center was able to diagnose and fix your vehicle's problem, especially when others couldn't. William will be pleased to know he made a positive impact. I appreciate your trust in us and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2026

Nobu is the absolute best! I have been going to him for a few years now. He is always a delight to speak to. He has great communication skills and is honest about what my vehic More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you, Andrea! I truly appreciate your kind words about Nobu and our staff at Mark Christopher Auto Center. It's wonderful to hear that you've had such positive experiences over the years. Our team looks forward to continuing to serve your vehicle needs! Please visit us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 10, 2026

I was experiencing a small issue with my Cadillac. I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the More

by Lmoreno909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I’m thrilled to hear about your positive experience with Chelsea and the service staff at Mark Christopher Auto Center. We strive to provide excellent service, and it’s great to know that we were able to assist you with your Cadillac. I truly appreciate your feedback, and our team hopes to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 10, 2026

drop my truck for an oil change and tire rotation, i found out couple of dys after the back tires are gettin the tread uneven finish, qand they didnt mentioned nothing abot it. More

by quickresponse11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the uneven tread on your tires after your recent visit to Mark Christopher Auto Center for an oil change and tire rotation. I appreciate you bringing this to our attention. Please feel free to contact me directly to address this issue and ensure your vehicle is in optimal condition. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 09, 2026

Scheduled a oil change 10am Tuesday they said about a 3-4 hour wait, but did it in about 1 hour. More

by seymourdavid46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who did what, so I randomly picked 1
Apr 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Seymour! I’m glad to hear that we were able to complete your oil change in about an hour instead of the expected 3-4 hours. I appreciate your feedback and we look forward to seeing you again at Mark Christopher Auto Center for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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