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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
8,955 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,955 reviews

April 14, 2024

Great service, i received my vehicle with a quick turnaround. The service advisor was easy to communicate with. More

by mtmi6939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mark Christopher Auto Center responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 14, 2024

Javier was great , he keep in touch daily. It took to long to get the part More

by DOA2KA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaivier
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Apr 16, 2024 -

Mark Christopher Auto Center responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered due to the parts shortages in the industry. We strive to provide excellent customer service, and we're glad that Javier was able to assist you. Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 14, 2024

Fantastic service and really professional and pleased with the staff on all there efforts and knowledge More

by AABKARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ara
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Apr 16, 2024 -

Mark Christopher Auto Center responded

Thank you so much for sharing your positive experience with us! I am thrilled to hear that you had a great time at our business. Your kind words mean the world to me, and I can't wait to see you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 14, 2024

Nick was great to work with. Very responsive and helpful, not the typical aggressive sales person. More

by candlprice5850
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mark Christopher Auto Center responded

I loved reading this review! Happy customers are our aim, and it appears Nick really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
April 13, 2024

Denis Franco was excellent. And thank you for participating in the Costco Auto Program. I have searched for Colorados in the entire SoCal and your dealer was the one that offere More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Franco
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Apr 16, 2024 -

Mark Christopher Auto Center responded

I am so happy that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
April 12, 2024

As soon as I walked on the dealership premises I was greeted kindly and respectfully. Jerry made sure I was satisfied with the quality of service and vehicles. More

by daniel ramossoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your review, Daniel! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
April 11, 2024

Your staff is the most professional, kind people I've ever met. They all treated me like a VIP. More

by kreece2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words It is always an Honor to help great customers like you, we look forward to helping in the future...

Helpful
April 11, 2024

Except for warranty issues, I will not be returning to this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despit More

by TDOMINICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Mark Christopher Auto Center responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 10, 2024

Quick and fast purchasing experience. Friendly and knowledgeable staff. Dennis Franco was a great salespaerson. More

by aprasad1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and I'm honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
April 10, 2024

Salesman was up front on everything and we received our vehicle exactly when he promised. More

by dreinhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
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