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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

August 12, 2024

I thought that overall the service was okay. There was an issue with a defective part, so we will see if my final review will be as good. I am scheduled ti return when parts arrive. More

by jumbojack1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked primarily with Jackie
Aug 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you sharing your experience with Mark Christopher Auto Center. I understand that a defective part can be frustrating, and I am committed to resolving this issue for you. I look forward to seeing you when the parts arrive and ensuring your satisfaction. Please don't hesitate to reach out if you have any further questions or concerns in the meantime. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2024

The salesman makes the dealership. Armando was top notch no hassle. Just honest. The facility was very neat and clean. Cesar in finance was great too! More

by budbosch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Armando provided you with top-notch service and that you found our facility neat and clean. It's also great to know that Cesar met your financial expectations. I appreciate your kind words and look forward to seeing you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 10, 2024

As usual, bringing my Cadillac in for needed service is an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to More

by GLMOORE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your Cadillac's service. It’s great to hear that you consistently have a positive experience with us! We look forward to seeing you again for your next service. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 09, 2024

Chelsea in service at the Ontario, Mark christopher has been a complete joy to work with she communicative and quickly response to any questions I may have she’s taking care of everything I’ve needed. I’ve More

by AIDASIERRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea ( Ontario, Ca) service dept
Aug 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our service team at Mark Christopher Auto Center. It's great to know Chelsea has been helpful and communicative throughout your visits, especially with your new Cadillac! I look forward to seeing you again soon and appreciate you choosing to continue working with us. Enjoy your day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2024

Excellent and professional. I Will most definitely be coming back for my next car purchase at Mark Christopher. More

by unxpects
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Jofre
Aug 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. I look forward to assisting you with your next car purchase. Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 08, 2024

Robert was great to work with and very friendly! I knew what I wanted and he was able to get me in the car and out of the door quickly! More

by michellenickell86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about your experience with us at Mark Christopher Auto Center! I'm thrilled to hear that you found our team friendly and efficient in getting you into your car. I appreciate your business and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 08, 2024

The sales team was respectful and open and honest in their dialogue. The easiest and best car buying experience I’ve ever had. More

by spsoccer003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior and Ozzy
Aug 08, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had the easiest and best car buying experience at Mark Christopher Auto Center. Our sales team takes pride in being respectful and honest, and I'm glad it made a positive impact on your experience. I look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 07, 2024

I am incredibly disappointed and dissatisfied with the service and treatment we received at the dealership from both the salesperson Taylor Hill and manager Albert Rodriguez. Despite our expectations of p More

by jasmineguemez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hill 1/5 stars
Aug 08, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I value your feedback as it helps us improve our service at Mark Christopher Auto Center. I understand how frustrating it must have been to feel unsupported and disrespected during your visit. I am committed to ensuring that all our customers receive the professionalism and courtesy they deserve. I would encourage you to reach out to me directly at Mark Christopher Auto Center so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to me, and I appreciate the opportunity to make things right. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 07, 2024

Jason was very responsive and tried to accommodate all issues and questions I had. So far everything with the car has been good and I would recommend others to Jason and the dealership. More

by Alison DeLorenzo Juricek
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the exact vehicle you needed and that the financing process was smooth. It's fantastic that Johnny could assist you and make your experience enjoyable. We appreciate your kind words and hope to see you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 07, 2024

Great dealership great fleet Department. I got the exact vehicle I needed and financing was a breeze. Johnny was a great help and a great guy to work with. More

by BEN81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the exact vehicle you needed and that the financing process was smooth. It's fantastic that Johnny could assist you and make your experience enjoyable. We appreciate your kind words and hope to see you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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